About the role
Join
the team redefining how the world experiences design. Hello, hey, g'day, mabuhay, kia ora, 你好, hallo, vítejte! Thanks for stopping by. We know job hunting can be a little time consuming and you're probably keen to find out what's on offer, so we'll get straight to the point. Where and how you can work Our flagship office is in Sydney, Australia, but we've made our way from down under, to a campus in Austin, Texas which is now home to our US operations. You have choice in where and how you work, we trust our Canvanauts to choose the balance that empowers them and their team to achieve their goals. What you’d be doing in this role As Canva scales change continues to be part of our DNA. But we like to think that's all part of the fun. So this will give you the flavor of the type of things you'll be working on when you start, but this will likely evolve. At the moment, this role is focused on: Own the Public Sector & Healthcare lifecycle. You'll own strategy, planning, execution, and results within identified governments and healthcare institutions alongside a Customer Success Manager to drive additional MAU growth. Foster relationships within your account. You'll onboard accounts and provide strategic sales support to ensure a successful deployment of Canva across multiple departments and cross-functional implementations Focus on the Public Sector & Healthcare community. You'll run a healthy and predictable business that delivers a jointly agreed customer transformation strategy Understand the Canva user lifecycle. You'll establish close relationships with our passionate community of Public Sector & Healthcare users to know first-hand what they need to become successful Canva users. Identify trends and usage patterns. You'll utilize data analysis to inform future product and marketing plans. Drive retention and engagement. You'll continuously test, learn, and iterate on our lifecycle strategy at our identified customers to build meaningful and impactful relationships. You're probably a match if We're seeking a commercially minded CSM who builds genuine partnerships and treats their book of business like their own. You'll join a high-performing team where curiosity, ownership, and a bias for action matter more than having all the answers on day one. Enterprise Sales Experience. You bring 3+ years as an Enterprise Account Executive, with a strong track record of closing complex deals and driving revenue growth within large organizations. Conversational French: You're comfortable communicating in French for engaging with French Canadian accounts, alongside strong English fluency for the broader sales motion. Excellent Collaboration skills. You enjoy working alongside your direct team as well as with cross-functional teams. Experience with Implementing new Technologies. You have a deep understanding of how government and/or healthcare institutions roll-out new technology and the ways institution-wide deployments operate. Effective Communication skills. You create clarity through your communication by making complex things simple. You can confidently present your ideas and tell a compelling story to customers and the broader team. Strong Business Planning Skills. You have the ability to move from planning all the way through to implementation and complete projects that deliver high impact. Growth Mindset. You're eager to learn and develop your skills whilst having fun along the way!
