About the role
We are hiring our first in-house product designer.
Location: Remote (U.S.) or at our HQ in Seattle, WA.
ABOUT THE ROLE
We're hiring a product designer to own how thousands of veterinarians interact with our product every day. You'll work directly with our founders, engineers, and customers to design software that gets used in real exam rooms.
VetRec is used by multiple stakeholders. veterinarians, veterinary technicians, Medical directors, practice managers, and more. Additionally, we have several product channels: Webapp, ios, android, chrome extension.
We are looking to improve and unify our experience, make it delightful and smooth so that our users can focus on what matters the most, the pets they are seeing and their clients.
WHAT YOU'LL DO
- Own end-to-end design across the VetRec product — from core documentation flows to new product lines launching this year.
- Spend real time with veterinarians. Watch them use the product, sit in on appointments, and understand the chaos of a busy clinic firsthand.
- Design across all device contexts, desktop workstations, tablet carts, and mobile, knowing that each environment has different constraints and user postures in a clinical setting.
- Use PostHog, session replays, and Betterstack telemetry to find friction before users complain about it. Turn data into design decisions, not dashboards.
- Leverage AI tools (Claude, Cursor, Lovable, v0, Figma Make) to prototype, test, and ship faster than feels reasonable.
- Partner closely with engineering on a React/TypeScript codebase. Comfort touching code is a big plus.
- Define and maintain a coherent design system as the product surface grows — components, patterns, documentation, and handoff standards.
- Contribute to research: plan usability studies, synthesize findings, and bring customer insight directly into the design process.
