What You’ll Work On

• Owning the optimisation model settings for our customers - speed factors, service times, depot and tip times, zones, vehicle types, and time-window constraints - and validating them against real GPS and job-completion data.

• Supporting sales by setting up and tuning the model for demos, trials, and proofs of concept, so prospects see plans that reflect how their fleet really runs.

• Integrating customers’ legacy ERP, job-management systems and vehicle telematics with Dayjob, on-site - mapping data, designing the flows, and building the connections.

• Acting as first-line technical support for your customers during go-live: triaging issues, diagnosing whether the problem is data, settings, or platform, and escalating cleanly to engineering.

• Gathering customer requirements and translating them into clear input for product and engineering.

• Writing SQL and building reports (e.g. in Metabase) on fleet performance, jobs-per-hour, utilisation, and plan quality.

Who You Are

We’re looking for a strong technical generalist who is happy being the person a customer relies on, in messy real-world environments.

You likely have:

• 3+ years in a technical, customer-facing role (forward deployed / solutions / integration / implementation engineering or similar).

• Strong SQL - you can write your own queries against a non-trivial schema and read the results critically.

• Experience integrating systems, ideally including legacy or ERP-style platforms with imperfect data (APIs, file-based pipelines, data mapping).

• Comfort working with messy operational data and edge-case-heavy workflows.

• Clear communication with non-technical operators, and a willingness to travel to US customer sites.

• An ownership mindset - you diagnose root causes, follow through, and keep customers unblocked.

Bonus If You’ve Worked On

• Contributing to a production codebase where it helps a deployment land.

• Internal tooling and back-office apps (e.g. Retool) - this role can grow into owning the customer-specific tooling we build.

• Logistics, fleet management, routing/VRP, or the waste and recycling sector.

• Optimisation- or scheduling-adjacent products, and a sense of what makes a plan good or bad.

What We Offer

• Competitive salary

• Meaningful equity

• 25 days holiday + your birthday off

• Moorgate office 4 days a week

• Learning & development budget

• A foundational role shaping how Dayjob scales

Application Process

• Intro call with the team (30 mins)

• Technical interview (60 mins)

• Final round (30 mins)

Want to be the person who turns our software into live operations across the US? We’d love to hear from you.

A meeting lands on your calendar

If they’re a yes, I book the chat. You show up — that’s the whole job-hunt.