At H1, we are creating a healthier future by delivering a platform that connects stakeholders across the healthcare ecosystem for greater collaboration and discovery. We believe providing a trusted, single source of truth for healthcare professional information will power meaningful connections across healthcare — and that these connections will lead us to a healthier future. Visit h1.co to learn more
about us. The Commercial team at H1 plays a critical role in shaping the future of our business. Our mission is to connect the world to the right doctors by partnering with digital health companies, technology companies, AI companies, and other healthcare innovators to improve patient access, care navigation, provider discovery, and
benefits management. As we continue to grow our Digital Health business, we are looking for an experienced Account Manager who is excited to own and expand a strategic book of business while also identifying and closing new revenue opportunities. This role is ideal for someone who is commercially hungry, customer-focused, highly proactive, and energized by working in a lean, fast-paced environment.
WHAT YOU'LL DO AT H1 As an Account Manager on our Digital Health team, you will manage and grow relationships with digital health companies, healthcare technology companies, AI-driven healthcare organizations, and other innovative healthcare partners. You will be responsible for retaining and expanding existing accounts while also driving new business opportunities across assigned customers and prospects. You will work closely with customers to understand their goals, workflows, and challenges, especially as they relate to care navigation, provider search,
benefits management, patient access, and healthcare decision support. You will translate those needs into clear business value and help customers understand how H1’s data, platform, and solutions can support their growth and impact. You will: - Manage a book of Digital Health accounts, building strong relationships with customer stakeholders and identifying opportunities for retention, expansion, and long-term partnership. - Drive new business and expansion opportunities within existing accounts and assigned prospects. - Sell into digital health companies, healthcare technology organizations, AI companies, and other healthcare innovators focused on care navigation,
benefits management, provider discovery, and patient access. - Own customer conversations from discovery through proposal, negotiation, renewal, expansion, and close. - Develop a deep understanding of customer use cases, workflows, business objectives, and success measures. - Translate customer needs into clear business value, positioning H1’s solutions in a way that aligns with customer priorities. - Identify whitespace within accounts and proactively create opportunities for growth. - Maintain accurate pipeline, account plans, forecasts, and customer activity in CRM. - Partner cross-functionally with customer success, product, marketing, operations, and leadership to support customer needs and deliver strong outcomes. - Bring customer feedback, market insights, and use case learnings back to internal teams to help inform product, messaging, and go-to-market strategy. - Operate with urgency, initiative, and ownership in a lean, fast-moving environment. ABOUT YOU You are an experienced account manager or seller with a strong commercial mindset. You know how to build trusted customer relationships, uncover needs, identify expansion opportunities, and move deals forward. You enjoy managing existing customers, but you are also hungry to find and close new business. You are a self-starter who does not need a highly structured playbook to be successful. You are comfortable taking initiative, asking thoughtful questions, learning quickly, and figuring out how to create value for customers in a changing environment. You are energized by healthcare innovation and interested in working with digital health, technology, and AI companies that are changing how patients find care, navigate
benefits, and access the right providers. You are consultative, curious, organized, and able to connect customer challenges to business outcomes. You bring a strong sense of ownership, a willingness to learn, and the ability to adapt as priorities, products, and market needs evolve.
REQUIREMENTS - 5+ years of experience in account management, sales, customer growth, or commercial roles within B2B SaaS, healthcare technology, data, digital health, or a related field. - Proven ability to manage and grow a book of business, including renewals, expansions, upsells, or cross-sells. - Demonstrated success identifying and closing new revenue opportunities. - Experience selling or managing relationships with digital health companies, healthcare technology companies, AI companies, payers,
benefits organizations, navigation companies, or adjacent healthcare organizations preferred. - Strong ability to understand customer needs and translate them into clear business value. - Experience selling into use cases such as care navigation,
benefits management, provider search, patient access, healthcare data, or clinical/provider network solutions preferred. - Strong communication, discovery, presentation, negotiation, and relationship management skills. - Self-starter with high initiative, strong follow-through, and the ability to operate independently. - Comfortable working in a lean, fast-paced environment with evolving priorities and limited formal enablement. - Demonstrated ability to succeed in a changing environment and adapt quickly to new products, markets, customers, and sales motions. - Strong organizational skills and comfort managing multiple accounts, opportunities, and stakeholders at once. - Willingness to travel to customers, prospects, and industry events as needed.
COMPENSATION This role pays $150,000 to $170,000 base salary per year, based on experience, plus variable commission, based on performance, in addition to equity. Anticipated role close date: 7/10/2026 \n \n H1 OFFERS - Full suite of health insurance options, in addition to generous paid time off - Pre-planned company-wide wellness holidays - Retirement options - Health & charitable donation stipends - Impactful Business Resource Groups - Flexible work hours & the opportunity to work from anywhere - The opportunity to work with leading biotech and life sciences companies in an innovative industry with a mission to improve healthcare around the globe H1 is proud to be an equal opportunity employer that celebrates diversity and is committed to creating an inclusive workplace with equal opportunity for all applicants and teammates. Our goal is to recruit the most talented people from a diverse candidate pool regardless of race, color, ancestry, national origin, religion, disability, sex (including pregnancy), age, gender, gender identity, sexual orientation, marital status, veteran status, or any other characteristic protected by law. H1 is committed to working with and providing access and reasonable accommodation to applicants with mental and/or physical disabilities. If you require an accommodation, please reach out to your recruiter once you've begun the interview process. All requests for accommodations are treated discreetly and confidentially, as practical and permitted by law.
About Ribbon Health
Ribbon Health is a healthcare data platform that provides the critical infrastructure that payers, providers, and digital health solutions need to enable accurate provider directories, reliable referral management, and efficient care navigation.
