About the role
Attentive® is the AI marketing platform for 1:1 personalization redefining the way brands and people connect. We’re the only marketing platform that combines powerful technology with human expertise to build authentic customer relationships. By unifying SMS, RCS, email, and push notifications, our AI-powered personalization engine delivers bespoke experiences that drive performance, revenue, and loyalty through real-time behavioral insights. Recognized as the #1 provider in SMS Marketing by G2, Attentive partners with more than 8,000 customers across 70+ industries. Leading global brands like Crate and Barrel, Urban Outfitters, and Carter’s work with us to enable billions of interactions that power tens of billions in revenue for our customers. With a distributed global workforce and employee hubs in New York City, San Francisco, London, and Sydney, Attentive’s team has been consistently recognized for its performance and culture. We’re proud to be included in Deloitte’s Fast 500 (four years running!), LinkedIn’s Top Startups , Forbes’ Cloud 100 (five years running!), Inc.’s Best Workplaces , and the Human Rights Campaign Foundation's Corporate Equality Index !
About
the Role We are looking for a Senior NetSuite Engineer to own the architecture, scalability, and long-term evolution of our Financial Technology platform. This is a high-impact, high-ownership role for someone who operates as both a systems thinker and hands-on builder. You will define how our ERP ecosystem—and its surrounding systems—scale with the business, while directly contributing to implementation. You will not just advise on architecture—you will set direction, challenge constraints, and drive execution. This role requires someone who is equally comfortable defining multi-quarter architectural strategy (40% of the time) and developing solutions (60% of the time) in complex, high-stakes systems. What You’ll Accomplish Define and drive the end-to-end architecture of our NetSuite and financial system ecosystem Establish a multi-quarter architectural vision that balances flexibility, scalability, and operational simplicity Identify systemic risks and proactively evolve the platform to prevent future constraints—not just react to current needs Collaborate with business stakeholders to design solutions and deliver technical implementations that align with business objectives Set the standard for clean architecture, maintainable automation, and scalable system design Identify and aggressively reduce tech debt, redundant logic, and fragile implementations Design and develop end-to-end NetSuite solutions using declarative configuration (SuiteBuilder, SuiteFlow, Custom Records, and Saved Searches) and programmatic development (SuiteScript, SuiteTalk APIs, and SuiteCloud Development Framework). Lead and execute complex system redesigns (e.g., Zone Advanced Billing, advanced pricing/product modeling, OneWorld subsidiary structures, intercompany transactions, and replacing customizations with native functionality) Design, implement, and support integrations between NetSuite (including OneWorld multi-subsidiary environments) and other enterprise applications, ensuring data consistency across entities, currencies, and geographies Formalize the NetSuite release management and deployment processes, including Sandbox strategy, SuiteBundler/SDF deployments, and CI/CD pipelines to be executed by team. Troubleshoot and resolve NetSuite issues, ensuring system stability, performance, and scalability across configurations and customizations Your Expertise 5–7+ years of experience implementing, configuring, and scaling NetSuite environments in complex or high-growth SaaS organizations Strong hands-on expertise with SuiteScript (1.0/2.x), SuiteFlow, SuiteBuilder, integrations/APIs, and NetSuite data model Hands-on experience with Zone Advanced Billing (ZAB), including usage-based billing, rating, invoicing workflows, and integration with revenue and financial processes