About the role
Join ShopMy – Powering the Future of Digital Marketing ShopMy is transforming e-commerce by building the infrastructure for human-led curation at scale. We help brands run performance-driven creator programs while enabling top creators to monetize their influence and partner directly with the brands they love—driving discovery through trusted tastemakers and authentic recommendations. ShopMy recently became a unicorn, raising at a $1.5B valuation with backing from Bessemer Venture Partners, Avenir Growth Capital, and Bain Capital Ventures. At ShopMy, you're building the future of human-led commerce for the world's best brands, tastemakers, and shoppers. You move fast and see immediate impact in your work, alongside accomplished teammates who are driven by helping find the world's best things. If you’re excited to help shape the future of curated commerce at the intersection of technology, culture, and taste, we’d love to meet you.
About
the Role… As Senior Manager of Client Strategy (Post-Sales) Enablement, you will own the systems, skills, and content that make our Client Strategy team more consistent, and more effective at driving retention and growth. Reporting into Client Strategy leadership, you'll be the connective tissue between Client Strategy, Product, Product Marketing, and cross-functional GTM partners — turning business priorities into the playbooks, training, coaching, and measurement that help every post-sales team member ramp quickly, navigate client conversations with confidence, and execute at a high level. Enablement here spans four pillars - content, training, coaching, measurement - and you'll own all four. What You’ll Do: Build the post-sales enablement engine. Own ShopMy’s post-sales enablement function end to end, setting strategy across enterprise, growth, and SMB segments Create targeted content that drives commercial outcomes. Develop and maintain onboarding materials, objection-handling resources, new product communications, messaging guides, client conversation frameworks, and playbooks that Client Strategy Managers actually use - partnering with Product and Product Marketing to keep them accurate, current and on-brand Design and run training. Build the onboarding ramp programs for new Client Strategy hires and ongoing training on product launches, commercial instincts, and core skills that raise the floor across
