About the role
Celonis is the global leader in Process Intelligence and the pioneer of Process Mining technology. As one of the world’s fastest-growing enterprise SaaS companies, we are changemakers pushing the boundaries of what’s possible. We invest heavily in advanced AI capabilities—specifically our Process Intelligence Graph—to turn data insights into immediate business action. We believe there is a massive opportunity to unlock global productivity and sustainability by placing intelligence at the core of every business process. Join our mission to make processes work for people, companies, and the planet. As a Senior Value Engineer focusing on the Manufacturing sector, you serve as a trusted advisor and technical expert, leading data-driven business transformations for our enterprise customers. You will work in partnership with the Sales team, taking full responsibility for the end-to-end customer value journey—from technical pre-sales discovery (landing) through to rigorous post-sales implementation and project management (expanding, adopting, and renewing). This role requires a unique hybrid skill set: you must be a highly technical solution engineer capable of building complex prototypes, while also being deeply comfortable owning the post-sale lifecycle to ensure adoption and value realization. Your main goal is to help clients leverage the Process Intelligence Platform to optimize manufacturing workflows, modernize systems, and achieve measurable ROI. Key
Responsibilities Manufacturing Solutioning & Value Framing (Pre-Sales): Discover and translate the strategic priorities of manufacturing customers into high-impact use cases. Build highly technical demos, prototypes, and business cases targeted at solving business-critical challenges across: Idea to Offer: Accelerating time to market, reducing material costs, and increasing engineering productivity. Supply Chain & Production: Increasing shopfloor and inventory efficiency, rapidly reacting to short-term supply chain disruptions, and accelerating production ramp-up. Quality & Warranty: Identifying quality problems before they multiply, freeing up warranty reserves, and accelerating error correction processes. Proof-of-Value (POV) Execution: Lead end-to-end POVs, technical discovery, and value workshops in partnership with internal Applied VE teams; communicate technical architecture, value opportunities, and strategic roadmaps to C-suite and operational leaders. Post-Sales Technical Guidance & Account Management: Seamlessly transition from pre-sales to post-sales. Partner closely with internal Services and external Partner teams to drive implementations, providing the critical AI, solution, and technical guidance needed to build high-value architectures that strictly meet adoption and ROI thresholds. Scale Value & Drive Expansion: Define and share best practices for client operating models and governance, driving enterprise-wide adoption and value realization; lead QBRs and design strategic expansion roadmaps aligned with the client’s operational realities. Process Transformation & AI Enablement: Use process intelligence to feed operational context to AI and LLM tools, helping clients move from simple rule-based automation to intelligent, agentic systems within their production and supply chain environments. Domain Leadership: Serve as the internal and external technical subject matter expert for the Manufacturing vertical. Continuously bridge the gap between IT and OT systems, and provide product feedback to the development teams based on emerging industry use cases.
