IT Manager

the team's direction and priorities, and contribute directly on infrastructure, tooling, and escalations when

the team needs an extra hand. Assess the current team's skills and shape

the team Dashlane needs for its next stage, including upskilling existing members and hiring where required. Shift IT from a reactive helpdesk model to a proactive business partner: engage stakeholders across departments, understand their operational needs, and propose IT-driven solutions before problems reach your queue. Make AI a core part of how IT operates and how Dashlane works: identify where AI can remove manual work in IT processes such as access management and onboarding, and lead the tooling and enablement that brings AI into daily use for employees across the company. Own the company's core IT infrastructure: Azure as our infrastructure as code foundation (Terraform), SSO and SCIM provisioning (Entra) across our SaaS stack, endpoint management with Intune and Jamf, GitLab for Product & Engineering, with a focus on automation, reliability, and cost control. Partner closely with the CISO and the security team on identity, access, and endpoint security, given the direct overlap between IT operations and Dashlane's security posture. Define and track IT's roadmap and success metrics, including employee satisfaction, incident volume, and adoption of new tools. Manage IT budget, procurement and vendor relationships. Support Dashlane's evolution as the company grows: office moves, new locations, and the infrastructure decisions that come with scale.

Requirements: 7+ years of experience in IT operations, with at least 3 years managing a team. Hands-on experience administering modern IT environments (Azure, Google Workspace, MDM /endpoint management, SaaS provisioning). Direct experience supporting engineering teams, including familiarity with GitLab or similar developer environment. Experience using AI tools and automation to reduce manual work in IT operations, and a point of view on how AI can support employees beyond IT. A track record of moving a team or function from reactive to proactive, with concrete examples of processes you automated or redesigned. Comfort operating in a small, distributed team spread across multiple countries and time zones. Fluent English, spoken and written. French or Portuguese is a plus given

the team's footprint in Paris and Lisbon. We're Also Looking For: Experience in working in a security sensitive environment. Comfort partnering with a CISO and security team. A partner and builder's mindset: someone who sees the opportunity to partner with stakeholders across the organization so IT can bring business value and not be just a support function. Experience operating in a scaling company, where offices, tools, and processes are still evolving. Genuine interest in AI and automation as tools to empower employees and reduce manual work. A leader who coaches people up, and who can have direct conversations about performance and role fit when

the team's composition needs to change. Diversity, Equity, Inclusion and Belonging at Dashlane: As a truly international company—founded in France and distributed across France, US and Portugal—Dashlane thrives off diverse perspectives. We value all aspects of diversity: gender identity, sexual orientation, ability, ethnic origin, social background, age, lifestyle, and more. We are committed to hiring a diverse community and fostering a culture where everyone is heard and belongs. See more about this here . Your interview experience: To know what to expect once you’ve sent your application, read about how we interview and hire at Dashlane . Feel free to browse our blog to find more information about our product and

how we work.

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