About the role
Ro is a direct-to-patient healthcare company with a mission of helping patients achieve their health goals by delivering the easiest, most effective care possible. Ro is the only company to offer nationwide telehealth, labs, and pharmacy services. This is enabled by Ro's vertically integrated platform that helps patients achieve their goals through a convenient, end-to-end healthcare experience spanning from diagnosis, to delivery of medication, to ongoing care. Since 2017, Ro has helped millions of patients in nearly every single county in the United States, including 99% of primary care deserts. Ro is consistently recognized as a top workplace in Health Care, in New York, and for Women and Parents—earning more than 20 honors from Fortune, Great Place to Work, and PEOPLE since 2021. In 2025 alone, we ranked top 5 among medium workplaces in Health Care and New York, and top 50 nationwide.
The Role: As a Senior Software Engineer on the Commerce Team, you'll play a critical role in creating seamless and reliable commerce experiences that support both our patients and internal operations. You’ll build and maintain backend services that ensure payments are fast, secure, and accurate, integrate with third-party processors like Stripe or Paypal, and handle edge cases like subscription renewals, failed transactions, and fraud prevention. Your work directly affects the customer experience and the company’s bottom line. This is a high-impact, tech-lead level role with broad accountability and influence across engineering teams and business stakeholders—ideal for someone who thrives in fast-paced environments, has a strong product mindset, and is passionate about building systems at scale. \n
What You'll Do Build robust, and scalable backend capabilities using Python and FastAPI, supporting critical commerce domains like payments, pricing, and invoicing Lead cross-functional technical efforts — collaborating closely with product managers, designers, and engineers from adjacent teams to ensure alignment and technical integrity across boundaries Drive engineering excellence through best practices in testing, monitoring, observability, and performance optimization Define and maintain SLIs/SLOs in collaboration with product, infra and other development teams Participate in on-call rotations to ensure reliability of commerce systems What You’ll Bring to