About the role
OPENTEXT - THE INFORMATION COMPANY OpenText is a global leader in information management, where innovation, creativity, and collaboration are the key components of our corporate culture. As a member of our team, you will have the opportunity to partner with the most highly regarded companies in the world, tackle complex issues, and contribute to projects that shape the future of digital transformation. AI-First. Future-Driven. Human-Centered. At OpenText, AI is at the heart of everything we do—powering innovation, transforming work, and empowering digital knowledge workers. We're hiring talent that AI can't replace to help us shape the future of information management. Join us. Your impact As a Lead Cloud Application Engineer, you will be responsible for maintaining the reliability, availability, and operational excellence of OpenText cloud services. You will play a key role in automating software deployments, managing application lifecycles, monitoring service health, and driving continuous improvement across our cloud platforms. Working closely with development, infrastructure, security, and support teams, you will help ensure our services remain stable, scalable, and secure while contributing to a DevSecOps-driven operating model. What
the role offers Ownership of application deployment, release automation, and operational excellence across cloud-hosted services. Opportunity to work with modern DevOps and automation technologies in a large-scale cloud environment. A hands-on role focused on service reliability, application operations, and continuous improvement rather than traditional infrastructure administration. Collaboration with globally distributed engineering, support, infrastructure, and security teams. Exposure to enterprise cloud platforms, monitoring solutions, and automation frameworks. What you need to succeed Experience in application operations, cloud operations, DevOps, Site Reliability Engineering (SRE), or a similar technical environment. Experience deploying, maintaining, upgrading, and supporting enterprise applications in cloud or virtualized environments. Understanding of software architecture and Microsoft technologies, including .NET, C#, SQL, and Azure. Hands-on experience with automation and Infrastructure-as-Code tools such as PowerShell, Ansible, Terraform, or similar technologies. Experience with monitoring, observability, and operational support tools such as New Relic, Zabbix, Nagios, PRTG, or equivalent platforms. Strong troubleshooting, communication, and collaboration skills, with knowledge of networking concepts, load balancing, clustering, and service availability best practices. One last thing OpenText is more than just a corporation; it's a global community where trust is foundational, the bar is raised, and outcomes are owned. #LI-GM1 OpenText's efforts to build an inclusive work environment go beyond simply complying with applicable laws. Our Employment Equity and Diversity Policy provides direction on maintaining a working environment that is inclusive of everyone, regardless of culture, national origin, race, color, gender, gender identification, sexual orientation, family status, age, veteran status, disability, religion, or other basis protected by applicable laws. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please contact us at [email protected] . Our proactive approach fosters collaboration, innovation, and personal growth, enriching OpenText's vibrant workplace.