About the role
Associate – Finance (Accounts Receivable & International Invoicing) - CleverTap Associate – Finance (Accounts Receivable & International Invoicing) Job type: Full Time · Department: Finance · Work type: On-Site Mumbai, Maharashtra, India Job details Application form
About
the Role : We are looking for a detail-oriented Associate to join our Finance team, focused on international invoicing and receivables management. This role owns end-to-end billing for global customers, drives timely collections and DSO improvement, and works closely with Sales and Customer Success to resolve customer queries quickly. You will also support internal and external audits and play a key role in automating and improving our billing and AR processes. What will you do : Manage international invoicing for customers across multiple geographies and currencies, ensuring accuracy and compliance with contracts, billing schedules, and applicable tax
requirements. • Drive timely collection of outstanding receivables from customers through proactive, professional follow-up. • Own DSO improvement: track trends, identify root causes of delays, and implement action plans to reduce Days Sales Outstanding. • Prepare and maintain AR ageing reports, flag overdue accounts, and drive collection actions with the relevant stakeholders. • Coordinate closely with Sales and Customer Success teams to resolve billing disputes, contract mismatches, and payment discrepancies. • Ensure timely resolution of customer queries over email and calls on invoices, payments, credit notes, and account status. • Reconcile customer accounts, payments, credit/debit notes, and outstanding balances. • Support internal, statutory, and external audits by preparing AR schedules, backup documentation, and responding to auditor queries. • Identify and drive automation of the billing process and overall AR workflows to reduce manual effort, minimize errors, and improve turnaround time. • Ensure accurate accounting of foreign currency transactions and support month-end / year-end closing activities. • Prepare regular reports and dashboards on collections, ageing, DSO, and cash realization for leadership review. • Continuously identify and implement opportunities to improve billing, collections, reconciliation, and overall AR processes. What are we looking for ? •2–5 years of experience in Accounts Receivable, Billing, Collections, or Order-to-Cash, ideally with exposure to international / global customers. • Working knowledge of NetSuite will be an added advantage. • Strong understanding of accounting principles and end-to-end AR processes. • Good understanding of foreign currency transactions and cross-border invoicing. • Strong proficiency in MS Excel, with experience working on ERP / billing / accounting systems. • Good communication and stakeholder-management skills — confident engaging with customers, Sales, and Customer Success teams over email and calls. • Strong analytical and reconciliation skills with excellent attention to detail. • Ability to manage multiple priorities and work effectively in a fast-paced environment. • Experience in a SaaS / Technology / B2B organization would be an added advantage. Measures of Success : • Billing Accuracy & Timeliness: Accurate and timely international invoicing as per agreed billing schedules. • Collection Efficiency & DSO: Improved collection performance and measurable reduction in DSO and overdue receivables. • Ageing & Reconciliation: Timely, accurate AR ageing reports and reconciliation of customer accounts and cash receipts. • Query & Dispute Resolution: Fast, professional resolution of customer queries and billing disputes via email and calls. • Stakeholder Coordination: Effective, proactive coordination with Sales and Customer Success to prevent and resolve billing issues. • Audit Readiness: Accurate, timely support for internal, statutory, and external audits. • Process Automation: Identification and implementation of automation initiatives that improve AR / billing efficiency and reduce manual effort. Who will you report to: Associate Director- Business Finance
