People Operations Lead | Papaya Global Login Workforce OS Payment OS Contact support EN ES DE FR Products Why Papaya Solutions Resources Company Pricing Contact Us Workforce OS AI Payroll Mastered Contingent OS AI External Workforce Mastered OnePay AI Every Payment Mastered OneData AI Intelligence Layer One Compliance Mastered Core Employment Services Platform overview Core End-to-end payroll platform Global payroll Core Run payroll in 180+ countries Employer of record (EOR) Core Hire anywhere without entities Contractor of record (COR) Compliant contractor engagement Platform Capabilities Shadow payroll Cross-border tax obligations Time & attendance Track hours, shifts & PTO Workforce analytics Real-time workforce insights Employee app Employee self-service portal Global
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benefits across borders SmartExpense Agent Automate expense tracking & reporting Core Services Platform overview Core Unified contingent platform Contractor management Core End-to-end contractor lifecycle Worker classification Core AI-backed risk determination Platform Capabilities VMS connector Connect your VMS seamlessly Core Payment Services Platform overview Core Global payments infrastructure Payments API Core Embed payroll payments anywhere Payment rails Core Fastest in-country delivery Banco wallet Core Instant worker access to pay Payment Methods. Expanded. Core Every market. Every wallet. Platform Capabilities Split payments Pay across multiple accounts Virtual IBAN account Dedicated receiving accounts Core Intelligence How OneData works Core Single workforce data model AI data assistant Core AI-powered data validation Platform Capabilities Integration & mapping Connect your HCM & ERP stack Payment connector Integrate any payment source JE automation Automated journal entries Core Tools Platform overview Core Compliance intelligence engine Knowledge base copilot AI Core AI compliance assistant Countrypedia Core Country-by-country regulations Paymentspedia Global payment intelligence We Own It Full Liability Ownership Risk & liability coverage Payment protection Product releases Enterprise Grade Built for Fortune 500 Security & compliance Licensed financial institution Payments transparency 180+ countries coverage AI + Human Experts Side-by-Side Delivery Embedded AI In-country experts Pays for Itself Speed & ROI Proof ROI calculator Customer proof Support By Workforce Type By Business Need By Geography By Industry Independent contractors Compliant engagement globally Payroll workers Full-time employees anywhere Gig workers / freelancers Flexible talent at scale Hybrid workforce Mixed employment models Rapid global expansion Enter new markets in days Compliance & risk We own the liability Vendor consolidation One platform, not twelve Cost optimization 30% ops cost reduction Banco wallet Instant worker access to pay Global equity Equity for every employee Global immigration Visa & mobility management AI Expense agent Streamlined expense reporting Global coverage Operations in 180+ countries US solutions Full US workforce compliance Global
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the team Media & press News & announcements Partners Our partner ecosystem Products Workforce OS Payroll Mastered Core Employment Services Platform overview Core Global payroll Core Employer of record (EOR) Core Contractor of record (COR) Platform Capabilities Shadow payroll Time & attendance Workforce analytics Employee app Global
benefits SmartExpense Agent View all Workforce OS Contingent OS External Workforce Mastered Core Services Platform overview Core Contractor management Core Worker classification Core Platform Capabilities VMS connector View all Contingent OS OnePay Every Payment Mastered Core Payment Services Platform overview Core Payments API Core Payment rails Core Banco wallet Core Payment Methods. Expanded. Core Platform Capabilities Split payments Virtual IBAN account View all OnePay OneData Intelligence Layer Core Intelligence How OneData works Core AI data assistant Core Platform Capabilities Integration & mapping Payment connector JE automation View all OneData One Compliance Mastered Core Tools Platform overview Core Knowledge base copilot AI Core Countrypedia Core Paymentspedia View all One Why Papaya We Own It Full Liability Ownership Risk & liability coverage Payment protection Product releases Enterprise Grade Built for Fortune 500 Security & compliance Licensed financial institution Payments transparency 180+ countries coverage AI + Human Experts Side-by-Side Delivery Embedded AI In-country experts Pays for Itself Speed & ROI Proof ROI calculator Customer proof Support Solutions By Workforce Type Independent contractors Compliant engagement globally Payroll workers Full-time employees anywhere Gig workers / freelancers Flexible talent at scale Hybrid workforce Mixed employment models By Business Need Rapid global expansion Enter new markets in days Compliance & risk We own the liability Vendor consolidation One platform, not twelve Cost optimization 30% ops cost reduction Banco wallet Instant worker access to pay Global equity Equity for every employee Global immigration Visa & mobility management AI Expense agent Streamlined expense reporting By Geography Global coverage Operations in 180+ countries US solutions Full US workforce compliance Global
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the team Media & press News & announcements Partners Our partner ecosystem Pricing Contact Us Back People Operations Lead Bangalore, India Full-time HR Intermediate --> Description Papaya Global is redefining the future of global payroll and payments through technology, automation, and AI-driven innovation. As we continue to scale globally, we are looking for a People Operations Lead who can help modernize how People Operations is designed, delivered, and experienced across the organization. This is not a traditional HR Operations role. We are looking for someone who combines operational excellence with a builder’s mindset, someone equally comfortable running critical People processes and reimagining them through AI, automation, and intelligent workflows. This is a highly hands-on individual contributor role with two core dimensions: A) Driving seamless global People Operations execution across the employee lifecycle B) Building scalable, AI-enabled operational infrastructure that improves efficiency, employee experience, and organizational agility The ideal candidate brings strong operational depth, systems thinking, curiosity around emerging technologies, and a passion for simplifying complexity through automation and smarter ways of working. This role sits at the intersection of People Operations, AI, and operational transformation. You will help shape how modern People teams leverage automation and intelligent systems to scale globally while creating a more seamless employee experience. If you are excited by the idea of building the next generation of AI-enabled People Operations, we’d love to meet you. Key
Responsibilities Global People Operations Own and execute core global People Operations processes across the employee lifecycle, including onboarding, employee transitions, mobility, and offboarding Deliver a high-quality employee experience through operational rigor, responsiveness, and attention to detail Partner cross-functionally with Payroll, Finance, Legal, IT, Talent Acquisition, and HR Business Partners to ensure seamless execution and alignment across workflows Maintain accurate employee data, operational documentation, and process consistency across systems and platforms Continuously identify opportunities to simplify operations, improve service delivery, and enhance scalability AI, Automation & Operational Innovation Architect and scale AI-enabled workflows and automations across the People function to reduce manual work and improve operational efficiency Reimagine existing operational processes through an AI-first lens, identifying opportunities to eliminate friction, accelerate execution, and improve employee support Evaluate, experiment with, and operationalize emerging AI tools, agents, and automation platforms that create measurable business impact Build scalable workflows and operational infrastructure that improve efficiency, visibility, and employee experience Drive systems integrations and workflow optimization initiatives that improve process continuity and reduce operational handoff complexity Stay at the forefront of advancements in AI, automation, and agentic technologies, translating innovation into practical operational solutions
Requirements 5-7 years of experience in People Operations, HR Operations, or operational roles within fast-paced global organizations Strong hands-on expertise managing employee lifecycle operations at scale Demonstrated experience building workflows, automations, operational processes, or systems improvements Strong interest and practical exposure to AI tools, automation platforms, and operational technologies A builder’s mindset with high ownership, curiosity, and bias toward execution Strong bias toward action, experimentation, and continuous improvement Systems-thinking capability with the ability to identify inefficiencies and design scalable solutions Comfort navigating ambiguity, evolving priorities, and high-growth environments Strong analytical, organizational, and problem-solving skills Excellent cross-functional collaboration and stakeholder management capabilities Strong written and verbal communication skills in English High attention to detail, accountability, and follow-through Apply for this position --> Power up your payroll & payments Boost productivity and performance, so you can focus on what matters-your business Get a Demo USA 9 TIMES SQUARE 200 West 41st Street New York, New York 10036 Hong Kong Flat/RM 1906 19/F, Lee Garden One, 33 Hysan Avenue, Causeway Bay Privacy Terms FX policy Wallet and Payment Processors Accessibility Cookies Policy Papaya Standards Code of Conduct Hey AI, learn
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About Us Careers Media & Press Team Support WhatsApp +1 (888) 316-4994 Contact Us Online Affiliate Partnerships Papaya Global meets the highest international security and privacy standards, including SOC 1, SOC 2, ISO 27001, ISO 27701, and GDPR. Papaya Global’s payment services are offered through Azimo, Papaya’s licensed payments arm. Azimo is a payment services provider regulated in five Tier-1 jurisdictions. These licenses allow Papaya, together with its partners, to provide workforce payments worldwide. For further information on Azimo’s licences worldwide, check our licensing page . Privacy Terms FX policy Wallet and Payment Processors Accessibility Cookies Policy Papaya Standards Code of Conduct Hey AI, learn
