Head of Sales Data Science & Analytics

the team does with it: moving from a function defined by query fulfillment and reactive reporting toward one defined by advanced forecasting capabilities, causal inference, and analytical rigor. The ideal candidate brings deep expertise in Sales data, a commitment to building strong foundations for scale, paired with a genuine command of experimentation and quasi-experimental methods, and can instill these capabilities across

the team. Here's

what you'll do day-to-day: Lead the Sales Analytics team -- Drive vision for and champion a team of data scientists and analysts to deliver impact across customer acquisition and product expansion sales teams. Insights and Recommendations: Conduct deep-dive analyses to identify revenue drivers and anomalies. Translate complex data into clear, actionable insights and recommendations for senior leadership and cross-functional partners. Rebuild the data foundation -- alongside Data Engineering and Service Platform partners, drive the evolution of our foundational data systems needed to build a world class sales analytics ecosystem. Partner with key stakeholders -- work closely with the Chief Revenue Officer, Sales Operations, Data Engineering, and the Service Platform team to align on a shared data and infrastructure roadmap. Evolve forecasting capabilities -- Evolve our sales forecasting methodology to incorporate more rigorous analytics methods (eg propensity scoring, better seasonality controls, etc) Enable self-service analytics with AI -- leverage Gusto's move toward AI-first development to create self-service analytics capabilities for operations partners. Stay ahead of emerging AI tools that can drive efficiency and accuracy in revenue analytics. Drive team excellence -- Recruit, mentor, and develop a high-performing, proactive analytics team, shifting the culture from reactive query fulfillment toward strategic analysis. As AI handles more of the routine reporting, define what excellence looks like for analysts in a world where causal thinking and statistical fluency are the new baseline. Act as connective tissue across the data org -- identify opportunities where deeper technical solutions (e.g., from Data Engineering, Analytics Engineering, Data Science, or AI/ML Engineering) could accelerate revenue-driving analytics, and proactively bring the right partners into the conversation.

What we're looking for: 10+ years of experience in data science or related fields, with at least 4+ years leading a growing analytics team. Leadership with a Builder Mindset: A dynamic leader who inspires and develops teams while maintaining a “roll up your sleeves” attitude — able to step into the details when needed to build reports, run analyses, and troubleshoot. Statistical and causal inference expertise -- strong command of experimental design, causal reasoning, and quasi-experimental methods (e.g., difference-in-differences, synthetic control, regression discontinuity, propensity score matching) for settings where A/B testing isn't possible. Comfortable navigating the assumptions required to make credible causal claims from observational data, and able to communicate those tradeoffs clearly to non-technical stakeholders. Revenue data systems expertise -- deep experience working with Salesforce data at scale, including understanding data extraction strategies, CRM-to-warehouse reconciliation, and the challenges of treating Salesforce as a source of truth. Infrastructure-first mindset -- proven track record of inheriting messy, tech-debt-laden data environments and rebuilding foundations with long-term scalability in mind. Thinks in terms of systems, not patches. Technical depth -- strong SQL skills, hands-on experience with dbt and Snowflake, comfort navigating transformation logic across multiple layers (Salesforce, BI, dbt, dashboards), and ability to mentor analysts on best practices. Sales and revenue domain knowledge -- strong understanding of pipeline management, forecasting, quota and attainment tracking, acquisition and expansion motions, and cross-sell/upsell analytics in a multi-product SaaS environment. Cross-functional partnership -- ability to negotiate priorities and drive shared roadmaps with platform engineering, data engineering, and sales operations teams. Can go toe-to-toe with service platform managers on technical trade-offs. Change management and team development -- experience leading teams through significant transformation, raising performance expectations, coaching analysts toward more strategic work, and making tough talent decisions when needed. Strong communication skills -- experience presenting infrastructure roadmaps and analytical insights to executive stakeholders, translating complex data system challenges into clear business terms. AI-forward orientation -- has a clear-eyed view of how AI tooling is reshaping the analyst role. Understands that as self-serve and automation absorb routine reporting and ad hoc work, the value of

the team increasingly lives in statistical rigor, causal thinking, and the ability to answer questions that can't be solved with a dashboard. Can articulate that vision compellingly and recruit, develop, and retain talent accordingly. SaaS/Growth Background: Proven track record of successfully building and leading analytics functions in a high-growth SaaS or technology environment. Our annual base salary

compensation range for this role is $218,000 - $255,000 in San Francisco & New York, and $185,000 - $217,000 in Denver. Final offer amounts are determined by multiple factors, including candidate experience and expertise, and may vary from the amounts listed above. Gusto has physical office spaces in Denver, San Francisco, and New York City. Employees who are based in those locations will be expected to work from the office on designated days approximately 2-3 days per week (or more depending on role). The same office expectations apply to all Symmetry roles, Gusto's subsidiary, whose physical office is in Scottsdale. Note: The San Francisco office expectations encompass both the San Francisco and San Jose metro areas. When approved to work from a location other than a Gusto office, a secure, reliable, and consistent internet connection is required. This includes non-office days for hybrid employees. Our customers come from all walks of life and so do we. We hire great people from a wide variety of backgrounds, not just because it's the right thing to do, but because it makes our company stronger. If you share our values and our enthusiasm for small businesses, you will find a home at Gusto. Gusto is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex (including pregnancy, childbirth, or related medical conditions), marital status, ancestry, physical or mental disability, genetic information, veteran status, gender identity or expression, sexual orientation, or other applicable legally protected characteristic. Gusto considers qualified applicants with criminal histories, consistent with applicable federal, state and local law. Gusto is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. We want to see our candidates perform to the best of their ability. If you require a medical or religious accommodation at any time throughout your candidate journey, please fill out this form and a member of our team will get in touch with you. Gusto takes security and protection of your personal information very seriously. Please review our Fraudulent Activity Disclaimer . Personal information collected and processed as part of your Gusto application will be subject to Gusto's Applicant Privacy Notice .

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