Partner Success Manager

Requirements At least 6+ years in B2B or B2C support, customer success, account management, consulting, and/or the gumption to convince us that you’d be great for the job You love meeting new people, and can make friends with everyone — from boomer dads to young urban mobility professionals to our belovedly righteous NUMTOT fanbase You can read rooms, chat up the right people, convince them to tell you what they really think You’re an empath™ attuned to the highs and lows that folks around you are feeling, with a knack for knowing when (and how) to help You’re passionate about teaching, explaining, and presenting Excellent written and verbal communication skills in English (95% of our transit agency partners are outside of Quebec) with professional fluency en français un GROS plus Tech-savvy: you don’t need to code, but you must be able to fluently explain all of Transit’s various bells and whistles You’re not afraid of Excel or playing around with data, graphs, and charts Passion for urbanism: you find cycling glamorous, you can navigate your city’s public transit system without a map, and you believe free parking should only ever exist on a Monopoly board This position is located in Montreal. We strongly prefer candidates currently in Montreal or who are willing to relocate to the bagel capital of the world 💯 Would be nice if Polyglot! The more languages you can speak, write and understand, the better Startup experience: at Transit, life comes at you fast. You’ll have to work well under uncertainty, imperfect information, and goal posts that will occasionally shift You have experience working in the public sector or with government partners. (You don’t need to have worked at a transit agency, but it would be a giant plus.) Don’t feel like all the

requirements apply to you but you still think you’d be a great fit for Transit? Don’t hesitate to apply! 💰

Compensation and

benefits $95,000 - $110,000 CAD per year, based on experience Stock options RRSP/FHSA contributions Comprehensive medical and dental coverage 5 weeks vacation Four-day work week at full-time salary (yes, you read that right) Apple laptop and equipment $1,600 annual mobility allowance. STM? BIXI? Uber? E-bike? Scooter? Going car-free is free at Transit. A training and development budget Generous maternal/paternal/parental leave policy. Gotta fill out our tandem bicycles somehow! Flexible work hours Spend your days surrounded by first-rate teammates and the best view of Montreal and/or [insert exotic Zoom background] When you’re in the office: you’ll be in urbanist heaven, surrounded by Mile End’s urban gardens, bike paths, BIXI docks, bus stops, a metro station, and limitless restaurants… cafés… bars… concert halls… bagel boutiques… Communal lunch-and-learn with free food in the office each week 👨‍💻 A note on diversity Public transit is used by overwhelmingly more women and people of colour than other modes of transportation. We try to make sure the diversity of our users is reflected in

the team that serves them. Because when we include people of all races, genders, sexual orientations, ages, and identities — we end up building a better app for everyone who uses Transit. We encourage candidates of all ages, genders, origins and orientations to apply. If you’d like to specify which pronouns you use, feel free to include that in your application email. And if your lived experience has given you a unique perspective on all things transportation, mobility, accessibility, urbanism? Let us know, and we’ll make sure your application gets the attention it merits. 📬 How to apply Send your resume to [email protected] along a quick summary of

who you are and why you’re interested in

the role. We look forward to meeting you! PS: When you apply, let us know how you heard about the position! Whispers, grapevines, middle-of-the-night Google searches? We’re dying to know. PPS: Unfortunately, we don't accept in-person applications or singing telegrams. Make your application sing instead! Hungry for more? Sign up for our newsletter! Secret features. Partnerships. Mobility trends. All that, and more. HELLO Regions Blog Press Help ABOUT Our vision Team Jobs Privacy Terms of use PARTNERS Agencies & operators Royale APIs Get in touch CONTACT [email protected] Get the app Hungry for more? Sign up for our newsletter! Secret features. Partnerships. Mobility trends. All that, and more. HELLO Regions Blog Press Help ABOUT Our vision Team Jobs Privacy Terms of use PARTNERS Agencies & operators Royale APIs Get in touch CONTACT [email protected] Get the app Hungry for more? Sign up for our newsletter! Secret features. Partnerships. Mobility trends. All that, and more. HELLO Regions Blog Press Help ABOUT Our vision Team Jobs Privacy Terms of use PARTNERS Agencies & operators Royale APIs Get in touch CONTACT [email protected] Get the app

A meeting lands on your calendar

If they’re a yes, I book the chat. You show up — that’s the whole job-hunt.