Senior Content Operations Specialist

What you'll do Own the end-to-end content production workflow, from briefing through editing to final approval, across our freelance network of ~15 writers and translators Run day-to-day localization operations in Phrase TMS, including translation memory, glossaries, vendor coordination, and quality assurance across our European markets Lead the transition to an AI-native localization workflow, pairing AI translation with native-speaker review to cut time-to-market and lower translation costs Drive content operations for TikTok by coordinating production, managing talent, and keeping everything we publish high quality and on-brand Maintain editorial standards and quality control across all original and translated content, so everything meets a consistent bar Embed AI tools into briefing, drafting, translation, and quality checks to run operations efficiently and free up time for higher-value work Plan editorial capacity and the content calendar, partnering with SEO, campaigns, design, and our technical/automation team to keep delivery on track Manage the freelance and vendor base, balancing cost, quality, and turnaround as AI takes on more of the routine volume What you'll bring 5+ years in content operations, social media, editorial project management, or a closely related field Proven track record coordinating freelancers, translators, or agencies to deliver content and translations on time and to a high standard Hands-on experience with a translation management system (ideally Phrase), including translation memory, glossaries, and QA workflows; familiarity with automation tools (e.g. n8n), CMS platforms, and content APIs a plus Strong editorial management across languages and markets, with the ability to brief, edit, and approve content to a high quality bar Practical experience applying AI tools to real workflows, ideally designing or running AI-assisted translation or content pipelines that combine machine translation or LLMs with human post-editing Excellent organizational and project-management skills, keeping many moving parts coordinated without dropping anything Proving experience working across European markets and managing multilingual content, including social or short-form operations such as TikTok; additional European languages a

bonus \n We are proud to be an equal opportunity employer, embracing the unique qualities of every individual, regardless of gender, race, age, religion, disability, or other local protected classes. Our goal is to foster an inclusive environment where everyone feels welcome and valued. Due to the large number of exceptional applications we receive, we can only reach out to shortlisted candidates. If you don't hear from us, rest assured there may be another opportunity at Coda that aligns better with your unique abilities. Remember to check our Careers Page for more exciting job openings!

A meeting lands on your calendar

If they’re a yes, I book the chat. You show up — that’s the whole job-hunt.