Sr. Lead Creative Ops

Qualifications 8+ years of experience in creative operations, program management, or a related operational role within a marketing, creative, or agency environment. Proven ability to coordinate execution across multiple workstreams, establishing operational objectives and driving them to completion. Track record of building and improving operational systems (project planning, capacity modeling, brief workflows) for creative teams. Strong experience with creative operations tooling (project management platforms, DAMs, design tools) and evaluating/implementing new technology. Experience with AI tools, automation pilots, or efficiency initiatives within a creative or marketing context. Experience in vendor and agency management, including performance management and budget oversight. Strong data fluency — able to track KPIs, maintain dashboards, and use metrics to inform resourcing and operational decisions. Effective communication skills — clearly able to present operational data, insights and recommendations to senior leadership. Ability to thrive in a high-growth, dynamic environment with shifting priorities, exercising independent judgment in most situations. Preferred

Qualifications Familiarity with AI agent-building and automated operational reporting. Experience managing creative operations in a sprint-based or agile environment. About Hinge Health Hinge Health leverages software, including AI, to largely automate care for joint and muscle health, delivering an outstanding member experience, improved member outcomes, and cost reductions for its clients. The company has designed its platform to address a broad spectrum of MSK care—from acute injury, to chronic pain, to post-surgical rehabilitation—and the platform can help to ease members’ pain, improve their function, and reduce their need for surgeries, all while driving health equity by allowing members to engage in their exercise therapy sessions from anywhere. The company is headquartered in San Francisco, California. Learn more at http://www.hingehealth.com Culture and Engagement Hinge Health is an equal opportunity employer and prohibits discrimination and harassment of any kind. We make employment decisions without regards to race, color, religion, sex, sexual orientation, gender identity, national origin, age, veteran status, disability status, pregnancy, or any other basis protected by federal, state or local law. By submitting your application you are acknowledging we are using your personal data as outlined in the personnel and candidate privacy policy. Beware of Phishing Attempts: We've noticed an increase in phishing where fraudsters impersonate employees and send fake job offers to steal sensitive information. We'll never ask for financial details during the hiring process and only use "@ hingehealth.com " emails. If you receive a suspicious offer, stop communication and report it to the US FBI Internet Crime Complaint Center. To verify an email from our recruiting team, forward it to [email protected] .

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