About the role
At d-Matrix , we are focused on unleashing the potential of generative AI to power the transformation of technology. We are at the forefront of software and hardware innovation, pushing the boundaries of what is possible. Our culture is one of respect and collaboration. We value humility and believe in direct communication. Our team is inclusive , and our differing perspectives allow for better solutions. We are seeking individuals passionate about tackling challenges and are driven by execution. Ready to come find your playground? Together , we can help shape the endless possibilities of AI. Location: Hybrid, working onsite at our Santa Clara, Ca headquarters 3-5 days per week. Customer Program Manager In this role, you will enable flawless execution of our AI hardware and software products from ideation to launch. As a ‘Technical’ PM, you will be adept at identifying dependencies and technical risks that affect the program. As a ‘Program Manager’ you will be developing execution plans, creating milestones, and tracking progress. What You Will Do: Develop and manage end-to-end project plans and ensure on-time delivery. Provide hands-on program management during analysis, design, development, testing, implementation, and post-implementation phases. Define and track key performance indicators and quality metrics. Articulate project status, risks, and dependencies to stakeholders. Identify and resolve technical issues, organizational-wide challenges and bottlenecks that may affect product delivery or quality. Be a trusted partner and collaborate with cross-functional teams, lead technical discussions and drive sound decisions. Partner with Product Management and Engineering to define needs to support strategic planning and execution as well as program
requirements, resourcing and scope. Develop processes and frameworks that facilitate product-related goal setting, decision making, and business impact. What You Will Bring: Bachelor's degree in engineering, computer science, or related field least 15+ years of industry experience in software / systems engineering, or product technical product/program management, preferably in the AI hardware/software domain OR MS degree preferred in engineering, computer science, or related field least 10+ years of industry experience in software / systems engineering, or product technical product/program management, preferably in the AI hardware/software domain Strong knowledge of AI hardware technologies, architectures, and applications Excellent project management, communication, and collaboration skills Experience in customer facing roles Preferred
