FT Jewelry Sales Supervisor: Grown Brilliance

the Team Serve as a trusted leader on the sales floor by providing coaching, feedback, recognition, and ongoing support to develop a high-performing team. Partner with store leadership to onboard new team members, reinforce training, and foster a culture of accountability and collaboration. Lead Daily Store Operations Serve as Leader on Duty by overseeing daily store execution and ensuring

the team is prepared to deliver an exceptional customer experience. Execute brand standards across visual merchandising, inventory management, shipment processing, and daily operations while maintaining compliance with company policies. Support store events, activations, new store openings, and market initiatives as needed. Key Performance Indicators (KPIs) Sales Leadership & Business Performance:  Leads

the team to achieve daily sales goals and key performance metrics through effective coaching, floor leadership, and commercial execution. Customer Experience & Brand Loyalty:  Creates meaningful customer connections through exceptional service, product expertise, and engagement strategies that drive loyalty and repeat business. Team Engagement & Development:  Builds a high-performing team through coaching, recognition, collaboration, and consistent reinforcement of brand expectations. Operational Excellence:  Maintains strong execution of store standards, operational processes, and daily business priorities. Position

Requirements 1–3 years of retail leadership or supervisory experience in boutique, specialty, premium, or customer-focused retail environments. Demonstrated ability to lead a team, coach selling behaviors, and drive sales results in a fast-paced environment. Strong customer-focused selling skills with the ability to build relationships, provide product expertise, and create memorable experiences. Strong communication skills with the ability to provide feedback, motivate others, and build positive team relationships. Oversees daily sales floor standards, including organization, replenishment, cleanliness, and overall store presentation. Experience with retail technology, including Shopify, Endear CRM, Slack, and Google Workspace preferred. Flexible availability, including days, evenings, weekends, and holidays. Ability to actively lead on the sales floor, including standing, walking, climbing ladders, and lifting up to 50 lbs. Must be at least 18 years of age. About Leap The Leap platform powers insight-driven retail stores for modern brands, delivering superior performance with minimized risk. We manage 100+ stores across the country and proudly partner with trailblazing brands such as Billy Reid, Frankies Bikinis, Grown Brilliance, Malbon Golf, MZ Wallace, Paper Planes, Ring Concierge, SET, and many others. To hear more about our platform directly from our CEO, click here! Leap

Perks Leap offers a competitive total rewards package, which includes:

Bonus eligible Medical, dental, and vision

benefits (must average 32+ hours per week) AllOne Health Employee Assistance Program 401(k) Accrued PTO: Full-time hourly employees can accrue up to two weeks (80 hours) of paid time off annually, excluding restricted dates during busy retail seasons, with manager approval. Part-time hourly employees accrue PTO in accordance with local laws. Employee discount and wardrobe allotment for participating Leap brands Leap celebrates diversity and is committed to fostering an inclusive workplace where every team member can thrive. We believe our differences strengthen our organization and better support the brands, customers, and communities we serve. We value individuals of all backgrounds, experiences, and identities.

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