About the role
About Glia Glia is the #1 Banking AI platform, empowering community and regional financial institutions to create efficiencies, accelerate loan growth, drive deposits, and deliver experiences that win against megabanks and fintechs. Glia's Banking AI Operating System is a central intelligence layer on top of existing tech stacks, activating an AI workforce of specialized agents that draw from banking data, interaction history, and integrated systems of record. These banking-trained agents automate workflows across voice and digital–from front office to back office–resulting in decreased operational costs and the Universal Banker model. Trusted by 700+ banks and credit unions for its ironclad security and reliability, Glia delivers the industry’s first contractual no-hallucination guarantee. It’s why Glia customers quickly and confidently put Banking AI to work with measurable results from day one. More information about Glia can be found at glia.com .
The role At Glia, our Solutions Architects collaborate with clients to implement innovative solutions that enhance customer engagement, improve operational efficiency, and deliver exceptional customer experiences.
What you'll do Collaborate with clients to assess their business and technical
requirements, proposing comprehensive solutions that address their challenges. Translate business needs into a clear technical vision and guide its execution, ensuring alignment with client objectives. Develop comprehensive technical documentation including statements of work to ensure clarity and alignment among stakeholders. Lead the validation, delivery, and deployment of solutions, ensuring they meet quality and performance standards. Educate and mentor remote teams, ensuring adherence to solution designs and best practices. Communicate complex technical concepts effectively to both technical and non-technical stakeholders.
Requirements 3+ years of client-facing development experience, with a strong emphasis on solution architecture and design. Proficiency in front-end technologies (HTML, CSS, Javascript) and back-end languages such as Node.js Experience with AI tooling, cloud platforms (AWS, Azure, GCP) and understanding of the SaaS lifecycle. Demonstrated ability to work collaboratively with engineering teams during agile development cycles. Excellent problem-solving, written / verbal communication skills, and a proactive approach to addressing client needs. Preferred
