About the role
About SolveAI SolveAI empowers enterprise business users to solve their most critical problems by enabling them to build custom full-stack applications through natural language conversations. Our product is designed for non-technical business users, those closest to the problems, allowing them to turn their insights into production-ready, enterprise-grade solutions. We integrate seamlessly with existing enterprise tech stacks while adhering to strict IT security and compliance standards, giving organizations the freedom to innovate without compromising system integrity, maintainability, or data protection. Our approach is rooted in an enterprise-first philosophy and a problem-solving mindset, ensuring that we create scalable, compliant, and high-impact solutions tailored to each customer's environment. We create a future where building enterprise software is as natural as having a conversation! What We Offer High-impact environment: Join a company shaping the future of enterprise software, working with a team that's redefining how AI meets real-world business needs Ownership and visibility: In a small, high-performing team, the impact of your work isn't theoretical - it actively shapes the company's direction Empowerment through innovation: Use cutting-edge AI tools internally. You'll be working with the same technology we deliver to enterprises
About
the role This is a high-leverage, high-ownership role and you'll set technical direction across reliability, observability, and customer deployability. What makes it unusual is that you'll be the person enterprise security and infrastructure teams talk to when they have hard questions. As much as this is an internal platform role, it's also a customer-facing one. You'll be on calls with customer architects, leading on-prem rollouts, and navigating the compliance
requirements of some demanding environments.
What you'll do Own our AWS footprint, EKS clusters, and Terraform codebase: design, evolve, harden Build and operate the observability stack (Datadog) so we catch problems before customers do: metrics, traces, logs, alerting, SLOs Design for multi-tenancy: isolation, performance, cost attribution, noisy-neighbour mitigation Lead our customer deployment story: make it straightforward for enterprises to run SolveAI in their own AWS / Azure / GCP accounts, or fully on-prem Be the technical lead on customer security reviews, architecture deep-dives, and on-prem rollouts Own CI/CD, secrets management, and the developer experience that lets engineers ship safely and fast Own production reliability: incident response, post-mortems, capacity planning Help shape our compliance posture (SOC 2, ISO 27001, financial-services