About the role
Couchbase, the operational data platform for AI, empowers businesses to succeed by bringing data to life in new ways. Major market-leading companies rely on Couchbase for mission critical operational, analytical, mobile and AI workloads. Built to replace legacy infrastructure and fragmented data services, Couchbase empowers enterprises with a unified platform architected for performance, flexibility and global scale. With Couchbase, organizations bring their data to life, launching game‑changing customer experiences, exploring the limitless potential of AI, and seamlessly extending applications from the cloud to the edge and beyond. Couchbase’s AI‑ready technology and enterprise partnership model eliminate complexity and reduce total cost of ownership, enabling teams to stay agile, innovative and secure. Couchbase believes data should never slow you down, but act as the foundation for your next breakthrough. Discover why Couchbase is trusted to help the world’s biggest players scale, move fast and stay resilient, no matter what’s next on their roadmap. Visit couchbase.com and follow us on LinkedIn and X. Want to be part of our story? Apply today! As a Solutions Architect , you will be the trusted advisor helping our customers unlock the ultimate value of Couchbase. You will work directly with customer engineering teams, blending high-level architectural coaching with hands-on professional service delivery. If you love solving complex, real-world data challenges, designing cutting-edge AI-ready architectures, and guiding enterprise customers from design to production, this role is for you. What You’ll Do (
Responsibilities): Lead Customer Engagements: Guide short- to medium-term on-site and remote client engagements. You will lead architecture and use case reviews, sizing, performance tuning, and deployment topology planning to get Couchbase up, running, and optimized. Solve Complex Technical Challenges: Work hand-in-hand with customers to solve deep technical problems from initial design through to production operations, managing hands-on troubleshooting and escalating issues when necessary. Architect for the Future of AI: Help customers implement AI solutions and data platforming best practices, leveraging Couchbase’s advanced features like indexing, SQL++, Full-Text Search, Vector Search, and Columnar technologies. Own the Lifecycle: Assist with all phases of Couchbase implementations, including installation, deployment topology planning, and establishing operational best practices. Be a Trusted Advisor: Act as the technical product expert, comfortably communicating and presenting complex architectural concepts to audiences ranging from developers and architects to C-level managers. Drive Internal Innovation: Contribute to internal technical projects, including software development, benchmarking, and troubleshooting. Collaborate Globally: Partner closely with sales and pre-sales teams to handle technical escalations and identify growth opportunities within existing accounts. Share Knowledge: Author internal and external technical collateral, such as reference architectures, whitepapers, and best-practice guides. What You’ll Bring (