About the role
About OpenLoop OpenLoop was co-founded by CEO, Dr. Jon Lensing, and COO, Christian Williams, with the vision to bring care anywhere. Our telehealth support solutions are thoughtfully designed to streamline and simplify go-to-market care delivery for companies offering meaningful virtual support to patients across an expansive array of specialties, in all 50 states.
About
the Role OpenLoop’s mission is to bring care anywhere by powering telehealth solutions at scale. The Employee Relations & Safety Lead is the go-to expert for employee relations, workplace investigations, workers’
compensation, and safety across our parent company and subsidiaries. This role spans two interconnected functions: employee relations (investigations, policy, manager coaching) and workplace safety and workers'
compensation. You'll sit at the intersection of HR strategy and day-to-day operations handling sensitive ER matters while also owning the programs that keep our workforce safe and protected.
What You'll Do Employee Relations Serve as the primary point of contact for employee relations matters including performance management, policy interpretation, workplace conflicts, and accommodations. Lead thorough, timely, and impartial workplace investigations,document findings, and recommend appropriate solutions Coach managers and people leaders on performance management, corrective action, and difficult employee conversations Contribute to developing and deliver ER-focused training for managers on topics including investigations, disciplinary processes, and conflict resolution Track ER trends and metrics to identify risks and recommend proactive solutions Partner with Legal and People leadership to ensure compliance with employment laws and maintain HR policies and practices Contribute to the development and revision of company policies in the employee handbook Workplace Safety & Workers'
Compensation Manage the end-to-end workers'
