HR Operational Excellence Analyst

Requirements & Testing Ownership: Lead

requirements gathering and documentation, translating business needs into clear functional

requirements Define testing strategy, scenarios, and success criteria; lead UAT execution and drive stakeholder alignment Data & Continuous Improvement Define and track KPIs including SLA, cycle time, quality, and deflection rates Drive prioritized, data-driven improvements based on measurable impact and business outcomes Change & Adoption: Lead rollout of new processes, ensuring stakeholder alignment, clear communication, and successful adoption across impacted teams Develop training and enablement materials to support change adoption What You'll Need: 4–7 years of experience in HR operations or transformation roles Proven track record of enterprise-level process transformation and governance Demonstrated experience leading process improvement initiatives with measurable outcomes Familiarity with Lean/Six Sigma methodologies Strong end-to-end process redesign skills with a systems thinking mindset Advanced data analysis skills and experience designing and tracking KPIs Proven ability to gather

requirements, define testing strategies, and lead UAT Experience leading change management efforts including stakeholder alignment and adoption Strong stakeholder management skills with the ability to work across multiple functions simultaneously Well-organized with high attention to detail and the ability to manage complex, cross-functional projects #LI-PD1

Benefits of Working at CrowdStrike: Market leader in

compensation and equity awards Comprehensive physical and mental wellness programs Competitive vacation and holidays for recharge Paid parental and adoption leaves Professional development opportunities for all employees regardless of level or role Employee Networks, geographic neighborhood groups, and volunteer opportunities to build connections Vibrant office culture with world class amenities Great Place to Work Certified™ across the globe CrowdStrike is proud to be an equal opportunity employer. We are committed to fostering a culture of belonging where everyone is valued for who they are and empowered to succeed. We support veterans and individuals with disabilities through our affirmative action program. CrowdStrike is committed to providing equal employment opportunity for all employees and applicants for employment. The Company does not discriminate in employment opportunities or practices on the basis of race, color, creed, ethnicity, religion, sex (including pregnancy or pregnancy-related medical conditions), sexual orientation, gender identity, marital or family status, veteran status, age, national origin, ancestry, physical disability (including HIV and AIDS), mental disability, medical condition, genetic information, membership or activity in a local human rights commission, status with regard to public assistance, or any other characteristic protected by law. We base all employment decisions--including recruitment, selection, training,

compensation,

benefits, discipline, promotions, transfers, lay-offs, return from lay-off, terminations and social/recreational programs--on valid job

requirements. If you need assistance accessing or reviewing the information on this website or need help submitting an application for employment or requesting an accommodation, please contact us at [email protected] for further assistance. CrowdStrike was founded in 2011 to fix a fundamental problem: The sophisticated attacks that were forcing the world’s leading businesses into the headlines could not be solved with existing malware-based defenses. Founder George Kurtz realized that a brand new approach was needed — one that combines the most advanced endpoint protection with expert intelligence to pinpoint the adversaries perpetrating the attacks, not just the malware. There’s much more to the story of how Falcon has redefined endpoint protection but there’s only one thing to remember about CrowdStrike: We stop breaches.

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