About the role
About Alethea Founded in 2019, Alethea is a technology company dedicated to detecting and mitigating online risks, disinformation, and social media manipulation. We help our clients successfully navigate today’s complex digital landscape, protecting their brands, reputations, employee safety, and financial outcomes through industry-leading investigation and mitigation services. Role Overview Aletha is scaling from to $20M in ARR, and this is our first dedicated Revenue Operations hire.
The role exists to build the operational backbone underneath sales, marketing, and customer success — systems, data, forecasting, and enablement — that today lives across executives' plates rather than with a single owner. This is a foundational, hands-on role. You will both build the function and personally execute within it day to day. As we add headcount and capacity, you'll help define what the broader RevOps team looks like and may lead it.
What You'll Own Systems & Data Infrastructure Own CRM configuration end to end — sales stages, entry/exit criteria, account and vertical ownership, opportunity and lead logging discipline. Own the broader GTM tech stack: evaluate, consolidate, and manage the tools sales and marketing rely on day to day, with a constant eye on cost and actual utilization. Make sure account ownership and handoff structures between sales and customer success are reflected accurately in systems, not just in policy. Analytics, Reporting & Forecasting Build and own the recurring reporting cadence — pacing, pipeline, renewals, expansion, top-of-funnel — in a format that's fast to produce and easy to act on. Own pipeline and revenue forecasting. This is a forward-looking function: you're expected to surface risk and opportunity early, not just report on what already happened. Establish baseline metrics and dashboards so we can measure whether process changes are actually working, rather than relying on anecdotes. Process, Documentation & Enablement Document and maintain the core operating processes across sales, marketing, and customer-success operations — call-prep standards, campaign workflows, pipeline hygiene, rules of engagement between teams. Own the enablement backbone: make sure onboarding materials, content, and sales assets are organized and easy to find. Act as the connective tissue across sales ops, marketing ops, and revenue ops so process stays consistent instead of fragmenting by function.