About the role
Rithum™ is the world’s most trusted commerce network, accelerating how brands, suppliers, and retailers work together to deliver seamless e-commerce experiences. We provide an unmatched platform for brands and retailers, enabling them to accelerate growth, optimise operations across channels, scale product offerings and enhance margins. Today, more than 40,000 companies trust Rithum to grow their business across hundreds of channels, representing over $50 billion in annual GMV. Using our commerce, marketing, and delivery solutions, our customers create optimised consumer shopping journeys from beginning to end. Overview As a Project Manager, you lead cross-functional and client-facing interactions that drive successful onboarding and delivery of Rithum solutions. You partner closely with clients, technology partners, and internal teams to ensure project scope is delivered predictably, on time, and to quality standards, enabling customers to fully realize the value of the Rithum platform. You collaborate across Sales, Product, Engineering, and Services to coordinate delivery, manage dependencies, and advocate for the client throughout the delivery lifecycle. You serve as a central point of execution and communication, translating technical complexity into clear plans, milestones, and updates for both internal and external stakeholders. You bring a strong foundation in project management methodologies, including both Agile and Waterfall approaches as applied to client-facing implementations. You are responsible for managing scope, tracking progress, identifying and mitigating risk, maintaining accurate schedules, and communicating effectively with clients and internal teams. You are comfortable with proactive solutioning, and risk mitigation as it is critical to ensuring on-track delivery.
Responsibilities Independently manage the delivery of complex client implementations from kickoff through completion Lead cross-functional planning efforts, including
requirements gathering, scope verification, dependency mapping, and milestone definition Drive execution by maintaining project plans, tracking progress, managing risks, and resolving issues proactively Serve as the primary execution and coordination point between clients, partners, and internal project teams Communicate project status, risks, and decisions clearly and consistently to stakeholders Proactively identify blockers and trade-offs; escalate issues effectively with clear context and recommendations Maintain accurate schedules, delivery artifacts, and documentation including project plans plans, timelines, risk and decision logs, and retrospectives Apply Agile, Waterfall, or hybrid delivery methodologies appropriately based on client and project needs Contribute to delivery excellence by following established delivery standards and identifying incremental process improvements