Customer Experience Specialist

Qualifications: You have at least 3+ years of experience handling inbound customer issue resolution using email, phone, and/or chat. You have an outstanding level of English (oral and written) and effective communication skills You are customer-centric and love helping people You are very organized, even under pressure You have a positive attitude, great people skills,and supportive and you are willing to go the extra mile for a team member Your North Stars are Quality and Empathy If you have knowledge of nutritional information and fine dining, we would love to speak with you! Specific

Requirements: Multiple schedules available Availability to work on Public Holidays (you’ll be paid accordingly for those days) Hybrid Model - You will be required to attend our office on demand, but keep in mind that the position is mainly remote . Interview process: Application review - Please submit your English version resume Preliminary Assessment via Canditech Take home Test via Canditech Hiring Manager Interview Reference Check Offer Monthly Salary Range (for Argentina-based candidates) : USD 1016 ⚠️ Important Timelines Please note the following deadlines: The entire interview process must be completed by Oct 1st. Target start date: Oct 12th

Benefits: Get paid in USD Work remotely: design the life that you want Enjoy 15 days of vacation each year from the start date 16 fully paid Argentinean holidays Healthcare Benefit: Monthly stipend to use in your preferred healthcare provider 5- year Sabbatical: After 5 years with CookUnity, you get a 4-week paid sabbatical Paid Family leave Compassionate Leave: 3-5 days each time the need arises Flexible

benefits, your way: a prepaid card you can use on wellness, learning, food, and more. AI-forward workplace: enterprise access to ChatGPT and Claude to help you work smarter and grow faster. Personalized English coach If you’re interested in this role, please submit your application, and if we think you might be a fit, we'll get in touch with you. Thank you for your time! CookUnity is an Equal Opportunity Employer . We are dedicated to creating a community of inclusion and an environment free from discrimination or harassment. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, sexual orientation, gender identity, national origin, citizenship status, protected veteran status, genetic information, or physical or mental disability. A quick note for all candidates We’ve recently seen an increase in recruitment scams across the industry, and we want to make sure you (and your data) stay safe while applying to CookUnity. We also want you to know that we take this seriously — sometimes, as part of our process, we may ask for a brief “proof of humanity” to confirm that we’re connecting with a real person, not an impersonator. Here are a few tips to help you protect yourself and know what to expect from us: Apply only through our official channels. All open roles are listed on our official careers page: careers.cookunity.com Our recruiters are real people — and easy to verify. You can always find them on LinkedIn with verified profiles. If you’re unsure, feel free to reach out to us on our official LinkedIn Company Page . We only communicate through official CookUnity channels. That means emails ending in @cookunity.com and interviews held through official company platforms (Google Meet or Zoom) — never WhatsApp, Telegram, or SMS. We’ll never ask for payment or personal financial details. If anyone does, please don’t share any information and let us know right away. If something ever feels off or you’re unsure about a message, we’d much rather you double-check with us. You can always contact us directly through any of our social media channels. We appreciate your interest in joining CookUnity — and we care about keeping your experience (and safety) as genuine as possible.

A meeting lands on your calendar

If they’re a yes, I book the chat. You show up — that’s the whole job-hunt.