Account Associate - German Speaking

QUALIFICATIONS AND

REQUIREMENTS: 0–1 years of experience in customer support, account coordination, or operational roles. Strong communication and organisational skills. Comfort using CRM systems, email platforms, and spreadsheets. Detail-oriented, with the ability to manage multiple tasks at once. Exceptional verbal and written English and German Alignment with Playlist core values and an eagerness to learn in a fast-paced environment PRINCIPAL DUTIES AND

RESPONSIBILITIES: Serve as the first line of support for ClassPass partners, resolving operational questions and issues via email and support channels. Maintain up-to-date partner information in systems and ensure accurate listings and class schedules. Collaborate with Account Managers to prepare reports, surface key partner needs, and support outreach campaigns. Assist in the onboarding process for new partners, ensuring smooth activation on the platform. Monitor partner performance and flag any concerns or opportunities to the broader team. Deliver excellent partner experience by responding promptly, professionally, and empathetically. Have we piqued your curiosity? Sound like

the role for you? We’d love to hear from you! Even if you’re not 100% sure about potential fit, we still encourage you to apply. We’re looking for the right person, not the perfect series of checkboxes. The Company is an Equal Opportunity Employer. We highly value diversity at our company and encourage people of all different backgrounds, experiences, abilities and perspectives to apply. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, disability status, or other protected characteristics. By entering your email and phone number and submitting your application, you consent to receive emails, calls and SMS about your application and other roles at The Company, including by auto-dialer. Message and data rates may apply. Opt-out or text STOP to cancel at any time. If you are a California resident or reside outside the United States then by submitting your application you confirm that you have read, understood, agree and - where applicable - grant your prior, free, informed and express consent for the processing of your personal information, including sensitive personal information, as described in our California Applicant Privacy Notice or International Applicant Privacy Notice (as applicable). Want to learn more about Playlist?

About us Footer Column COMPANY ">

About Us Careers Press Security Contact Us Column EXPLORE OUR BRANDS Mindbody Booker Kite ClassPass EGYM Row Explore Playlist on Instagram Playlist on X Playlist on LinkedIn Menu - Copyright Your Privacy Choices Cookie Preferences Privacy Policy Terms of Use Copyright © 2026 Playlist Menu - Main - Mobile Our Culture Careers Press Contact Menu - Action View all jobs

A meeting lands on your calendar

If they’re a yes, I book the chat. You show up — that’s the whole job-hunt.