Head of Developer Experience

San Francisco, CA

About the role

About Sentry Software runs the world and the pace is faster than ever. Sentry helps developers fix errors and performance issues before users notice, so teams can spend less time firefighting and more time building. Trusted by 100,000+ organizations, Sentry is today’s application monitoring standard and our team is building its AI-native future.

About

the role Developer experience at Sentry spans four areas: the integration and developer platform, docs, community, and DevRel. The DevEx team is responsible for how developers first encounter Sentry, how they learn to use it, and how they build on top of it — from SDK configuration docs to the Discord community to the integrations ecosystem. This role owns all of it. We recently had our Head of DevEx depart, and we're looking for a senior leader to step in with real ownership and real scope. You'll sit in Marketing, partner closely with EPD, and have direct influence over both the product surface (the integration platform) and

the team responsible for developer education, docs, and community. In this role you will Own strategy and execution for Sentry's integration ecosystem and developer platform APIs — working closely with EPD to define the developer-facing surface and ensure building on Sentry is a genuinely good experience Lead the documentation function across SDK configuration docs, API reference, and tutorials — the places where developer activation actually happens or doesn't Connect docs to the product experience: logged-in state, contextual guidance, health checks, and surfacing adoption gaps in-context, in partnership with EPD and the Docs platform team Own Sentry's developer community across Discord, social, and events, and build

the team and processes that turn engagement into measurable outcomes: signups, adoption, support deflection Build and deliver the content and education programs — workshops, deep dives, fireside chats — that teach developers tracing, debugging, and how to actually use Sentry's full product surface Build relationships with the builders, toolmakers, and platform partners who extend Sentry's reach You'll love this job if you You've shipped code and can tell when a code sample is wrong without running it — your technical credibility is real, and developers will know it You want to own a product surface, not just produce content about it You've built or scaled a developer community and can point to what actually moved because of it You care about documentation as a product, not a checkbox — you have opinions about what good looks like and will hold a team to that standard You're comfortable operating with ambiguity and resetting scope — you don't need to be told what to prioritize, and you're skeptical of complexity for its own sake

Qualifications 7+ years in developer relations, developer experience, or a closely related technical role, with at least 3 years managing people Experience owning or deeply influencing a developer platform, integration ecosystem, or SDK surface Track record of building developer communities that drive measurable product outcomes Strong technical writing instincts and demonstrated experience raising the bar on documentation quality Observability, monitoring, or developer tooling background is a plus The base salary range that Sentry reasonably expects to pay for this position is $220,000 to $300,000. A successful candidate’s actual base salary (or hourly wage) amount will be determined by a variety of relevant factors including, without limitation, the candidate’s work location, education, work and other relevant experience, skills, and job-related knowledge. A successful candidate will be eligible to participate in Sentry’s employee benefit plans/programs applicable to the candidate’s position (including incentive

compensation, equity grants, paid time off, and group health insurance coverage). See Sentry

Benefits for more details

about the Company’s benefit plans/programs. Equal Opportunity at Sentry Sentry is committed to providing equal employment opportunities to its employees and candidates for employment regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, veteran status, or other legally-protected characteristic. This commitment includes the provision of reasonable accommodations to employees and candidates for employment with physical or mental disabilities who require such accommodations in order to (a) perform the essential functions of their jobs, or (b) seek employment with Sentry. We strive to build a diverse team, with an inclusive culture where every teammate can thrive. Sentry is an open-source company because we believe that everyone, everywhere, should have the ability and tools to make great software. Software should be accessible. That starts with making our industry accessible. If you need assistance or an accommodation due to a disability, you may contact us at [email protected] . Want to learn more about how Sentry handles applicant data? Get the details in our Applicant Privacy Policy .

About SENTRY

Sentry is an open-source platform for workflow productivity, aggregating data from errors and crashes across the stack. The company's tool shows every crash in the stack as it happens, with the details needed to prioritize and identify it, as well as offers insight into deployments and information to reproduce and fix crashes, enabling users to see which errors are doing the most harm to their business and helps them to understand how issues affect their bottom line.

Other roles at SENTRY

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Job details

Salary

$220,000 - $300,000

Location

San Francisco, CA

Company

NameSENTRY
IndustryAnalytics
Team Size3

Funding

Total raised

$217M

Last stage

Series E

Investors

BBOND
Accel
New Enterprise Associates
KK5 Global

Founders

David Cramer

David Cramer

Co-Founder & CTO

LinkedIn
CJ

Chris Jennings

Co-Founder & Chief Creative Officer

MD

Milin Desai

CEO

LinkedIn

What happens next.

No applications, no recruiter spam. Just the intro.

01

Confirm the fit

A few questions to make sure this role is the right shape for you. Two minutes.

02

I pitch you to the company

I write the intro, send it to the founder, and handle the back-and-forth.

03

A meeting lands on your calendar

If they’re a yes, I book the chat. You show up — that’s the whole job-hunt.