Senior People Operations Specialist

compensation changes, and terminations. Support onboarding and offboarding processes, ensuring accurate employee communications and coordination with payroll, finance, and external vendors. Develop and maintain process documentation, data governance standards, and system procedures. Maintain employee records, including I-9s, licenses, certifications, and other required documentation. Serve as a backup resource for pre-boarding and onboarding activities during periods of high volume or team absences. People Analytics, Compliance & Reporting Support the development and maintenance of People metrics, dashboards, and reporting, providing insights on headcount, hiring, retention, turnover, engagement, leave utilization, and other workforce trends. Leverage HR technology, AI, and analytics tools to improve reporting capabilities, identify trends, and support data-driven decision-making. Partner with People leaders and cross-functional stakeholders to support workforce planning, reporting, and strategic initiatives. Support HR compliance activities, audits, and regulatory reporting, including EEO-1 reporting, unemployment claims, workers'

compensation,

compensation reporting, and other required filings. Assist with employee compliance programs, including employee handbook administration, policy updates, annual acknowledgements, mandatory training programs, and compliance communications. Maintain compliant employee records and support I-9 administration, record retention, documentation reviews, and other compliance-related processes. Monitor regulatory changes and support updates to policies, processes, reporting, and employee communications to ensure ongoing compliance. Identify opportunities to improve processes, leverage AI and automation, and enhance the employee experience through technology and operational efficiencies. Support additional People Team projects and initiatives as assigned.

How We Work Collaborative and low-ego team environment Fast-moving and highly iterative culture Strong focus on ownership and accountability Mission-driven and patient-centered mindset Open communication and continuous learning Comfortable navigating evolving business needs What You Bring to

the Team 5+ years of experience in

benefits administration, HRIS management, leave administration, or People Operations Strong knowledge of employee

benefits programs, retirement administration, and leave management Experience administering FMLA, ADA, COBRA, disability, and state leave programs Experience working within HRIS platforms and managing employee data and workflows from (ADP, Rippling, UKG and/or Paylocity) Strong organizational skills with exceptional attention to detail and follow-through Ability to manage multiple priorities and work independently in a fast-paced environment Strong communication and interpersonal skills with a service-oriented mindset Ability to handle sensitive and confidential information with professionalism and discretion Proactive, solutions-oriented, and process improvement focused approach

Benefits That Support You We believe great teams do their best work when they feel supported — professionally and personally. Hybrid work environment with in-office collaboration two days per week in either our NYC or Boston office Comprehensive medical, dental, and vision coverage, with up to 80% of premiums covered by Iterative Health Mental health and wellness support through Spring Health Health HSA or FSA options, and commuter FSA contributions supported by Iterative Health Unlimited PTO, 12 company holidays, and a company-wide shutdown between Christmas and New Years 401(k) program with a company match of up to 3% (up to $3,000 annually) Weekly in-office lunch benefit every Tuesday 100% company-paid short-term and long-term disability coverage Annual wellness and professional development stipend to support your health and growth And more! New York pay range $90,000 — $130,000 USD At Iterative Health, we’re actively working towards creating an environment that is representative of the diversity of patients our technology serves. We are focused on building an equitable and inclusive culture, and by extension, hiring process. If you require any accommodations to make the application process or interviewing experience more accessible to you, please contact [email protected].

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