Operations Lead / Chief of Staff

You'll be the founder's right hand and the person who makes the business actually run. Two big sides to it:

Get the clinics open and running well buildout, equipment, vendors, licensing, hiring the clinical team, and designing a patient experience that feels like Layers.

Build the software that runs them this is a huge part of the job. Booking, intake, results, scheduling, patient records, internal tools - you'll work closely with engineering and own a lot of the product. Almost everything about how a clinic runs well comes back to the product, and you'll help figure out what we build and how it works.

Plus the normal Chief of Staff stuff: scheduling, priorities, keeping the founder and company organized, and taking whatever's messy and undefined and getting it done.

What you'll own:
The clinics: get them from empty room to seeing patients: buildout, equipment, vendors, permits, compliance
The product: work with engineering on the software that runs everything: booking, intake, results, scheduling, records, internal tools. Help decide what we build.
The patient experience - design the whole journey, so every touchpoint feels considered
Hiring - own clinic-staff hiring end to end: sourcing, interviewing, onboarding
Brand & content - product marketing, social, growing the audience and waitlist
Operations - scheduling, priorities, and the systems that keep a growing team running

Who you are:
- A builder who turns ambiguity into a plan and a plan into a result, and would rather own the outcome than wait for direction
- Comfortable working with engineers and thinking in product: you can spec what a tool needs to do and push it to done
- Ferociously organized, nothing slips - High standards for how things , in software and in person - Comfortable in the physical world too - on-site with contractors, equipment, staff -A strong writer and communicator -Resourceful, fast, low-ego, trustworthy