We are looking for an AI Implementation Associate with 3-5 years of experience to sit at the intersection of finance, AI, and customer success at a high-growth fintech startup. You'll leverage Highbeam's agentic AI platform to help e-commerce brands optimize their cash management, bill pay, and financial forecasting. This is a hands-on, individual contributor role where you'll consult directly with customers, translate their messy financial problems into automated workflows, and prototype new AI-powered solutions. You need to be finance-literate, comfortable with ambiguity, and excited to shape how AI transforms business banking. The team is high-competence, low-ego, and moving fast toward a Series B.

What will you be doing?

Consulting with brand customers to understand their financial workflows, then configuring and customizing Highbeam's AI platform to deliver measurable cash improvements
Reviewing and evaluating AI-generated outputs for accuracy — you need to know if what you're seeing makes financial sense (income statements, balance sheets, cash flow)
Prototyping new AI-powered workflows when a customer need doesn't fit existing capabilities, iterating directly with customers until it works
Identifying patterns across customers and partnering with Product & Engineering to turn manual processes into scalable, autonomous product features
Managing multiple customer relationships simultaneously, driving adoption and satisfaction as the trusted point of contact for optimizing their cash position

Highbeam is a banking and cash management platform for businesses that sell physical goods.

Traditional banks have underserved consumer brands for decades. They charge fees, provide clunky backend software, bureaucratic service, zero interest on cash, no credit, and offer no intelligence on transaction data. Highbeam does the opposite. We automatically sweep idle cash to high yield, provide cash projections, bill pay functions, a user-friendly interface, smart credit, great service, and more. The results are significant savings for our customers in both time and money. We’re turning banking from a cost centre into a profit centre, and helping small businesses make a better living.

We already have hundreds of customers that collectively produce over $1B in GMV (gross merchant volume). We’re on a mission to give brands between $5M and $200M in sales the financial capabilities of the largest brands — but without needing the extra head count. How do we do this? We help automate tasks that treasury and financial planning & analysis teams today do manually.

AI Implementation Associate

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