Associate Project Manager

the team plays a vital role in maintaining high standards of service delivery and contributes to Zelis’ award-winning culture. Position Overview The Associate Project Manager will play a key role in supporting the Director of Payment Lifecycle by managing and maintaining the operational structure of ongoing improvement initiatives. This role involves organizing, tracking, and communicating the status of various projects, ensuring clarity and consistency across the initiative portfolio. Initiative Management: Maintain a centralized inventory of all active and planned initiatives. Ensure initiatives are correctly labeled and categorized according to scope, priority, and impact. Update initiative status weekly, reflecting progress, blockers, and changes. Add new initiatives and relevant documentation as needed. Information Governance Ensure initiative records are complete, accurate, and up to date. Collaborate with stakeholders to gather information or clarify project details. Support version control and historical tracking of initiative changes. Reporting & Communication Prepare weekly summaries and dashboards for leadership review. Highlight key updates, risks, and dependencies across initiatives. Assist in preparing materials for cross-functional meetings and reviews. Process Support Identify opportunities to improve initiative tracking and reporting workflows. Support the Director in identifying and implementing process enhancements across the payment lifecycle. Document and standardize best practices for initiative management. Required Skills &

Qualifications 2–4 years of experience in project coordination or project management. Strong organizational and documentation skills. Familiarity with project management tools (e.g., Asana, Jira, Smartsheet, or similar). Excellent written and verbal communication skills. Ability to work independently and manage multiple priorities. Experience in payment operations or financial services is a plus. Preferred Attributes Detail-oriented with a proactive mindset. Comfortable working in a dynamic, fast-paced environment. Collaborative and able to engage with cross-functional teams. Analytical thinking and problem-solving skills. Commitment to Diversity, Equity, Inclusion, and Belonging At Zelis, we champion diversity, equity, inclusion, and belonging in all aspects of our operations. We embrace the power of diversity and create an environment where people can bring their authentic and best selves to work. We know that a sense of belonging is key not only to your success at Zelis, but also to your ability to bring your best each day. Equal Employment Opportunity Zelis is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. Accessibility Support We are dedicated to ensuring our application process is accessible to all candidates. If you are a qualified individual with a disability and require reasonable accommodation with any part of the application and/or interview process, please email [email protected]. Zelis is modernizing the healthcare financial experience across payers, providers, and healthcare consumers. We serve more than 750 payers, including the top five national health plans, regional health plans, TPAs and millions of healthcare providers and consumers across our platform of solutions. Zelis sees across the system to identify, optimize, and solve problems holistically with technology built by healthcare experts – driving real, measurable results for clients. Zelis maintains a transparent, fee-free recruitment process. All genuine offers originate from our Talent Acquisition team using the “@zelis.com” domain. We do not use WhatsApp or personal emails for recruitment. Forward any suspected fraud to [email protected] for prompt investigation. Thank you for staying vigilant.

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