About the role
About Postal
Postal provides an AI native virtual address and mailroom for businesses. We let customers outsource physical mail handling and provide an official address for government, banks, IRS, and vendor communications. Postal differentiates with both software and services:
- Postal’s AI triages customer mail, generating summaries, extracting deadlines, and telling you what actions to take via reports.
- Postal Compliance Services provides a marketplace of human service providers that can actually handle these compliance tasks for you.
Physical mail is a greenfield use case for businesses to integrate AI into core operations. Mail remains the system of record for all major corporate compliance, finance and legal issues – particularly in highly regulated industries. We have built a unified physical and digital back office to let our customers focus on their core business and outsource everything else. Our pitch (mail is the start of the workflow, and AI can help you finish it) is resonating strongly with customers, and we are experiencing rapid growth. We’re looking for our first SDR/Customer Success hire to help us scale.
Why You Should Join
- You want to help businesses use practical AI.
- You want to own a high growth company’s inbound sales and onboarding process.
- You are detail oriented and extremely organized.
Why You Shouldn’t Join
- You do not want to come into our NYC office at least four days a week.
- You are not ready for the occasional 60 hour work week.
- You are not comfortable working autonomously or without clear structure.
- You are not ready for a risky career opportunity. Even with our growth, we are still an early-stage startup. If you need something more predictable, this is not the right fit.
