Territory Manager

Responsibilities include, but are not limited to: Outreach & Awareness Conduct daily virtual outreach via phone, email, and video meetings to pediatric practices, behavioral health providers, hospitals, schools, and community organizations to introduce InStride's services. Identify and engage prospective referral partners across assigned emerging markets. Build awareness of InStride's clinical model and referral process. Relationship Support Maintain a consistent cadence of virtual meetings and follow-up with established referral partners. Serve as a trusted point of contact by ensuring providers have the educational materials, resources, and information they need to confidently refer families. Foster long-term provider relationships through proactive communication and responsiveness. Presentations & Education Confidently deliver InStride's value proposition through virtual presentations to clinical staff, referral coordinators, schools, and community organizations. Facilitate webinars and other virtual educational events to increase awareness and engagement. Virtual Market Development Support the growth of newly launched and emerging markets by identifying opportunities to expand provider relationships and referral networks. Gather market insights and share trends, challenges, and opportunities with internal stakeholders. Data Management Maintain accurate records of outreach activities, provider interactions, referrals, and relationship status within our CRM. Track outreach activity and referral trends to support territory planning and performance. Cross-Functional Collaboration Partner with the Clinical and Admissions teams to ensure a seamless referral experience and warm handoff for referred families. Collaborate with Marketing, Product, Engineering, and Client Success teams to improve the referral experience and support market growth. Market Feedback Gather and communicate referral partner feedback to help improve provider experience, referral workflows, and InStride's solutions. Serve as the voice of providers within assigned emerging markets. What You Need to Succeed in

the Role Experience: 1–3 years of experience in healthcare outreach, provider relations, business development, customer-facing healthcare roles, healthcare operations, or sales. Communication: High empathy and exceptional verbal and written communication skills. Comfortable building relationships virtually and presenting confidently to a variety of audiences. Passionate about creating meaningful connections and educating others. Organization Strong follow-through skills with the ability to manage a high volume of outreach and maintain an organized CRM. Excellent time management and ability to prioritize competing

responsibilities. Growth Mindset Curious, coachable, and motivated to learn complex healthcare markets. Thrives in a fast-paced, collaborative, and mission-driven environment. Location Must reside in one of InStride's newly launched or emerging states, including but not limited to, Texas, Florida, Georgia, North Carolina, New York, or Arizona. This is a fully remote position with no routine travel required. Tech Savvy: Comfortable learning and utilizing CRM platforms, video conferencing technology, Microsoft Office, Google Workspace, and reporting dashboards. The expected annual base salary for this role is $80,000–$90,000. Actual starting salary will be based on skills, experience, and other factors. In addition to base

compensation, this role offers a target performance-based

bonus .

Why Join Our Team Generous

benefits package (401k with match, Flexible PTO, paid holidays, paid service days, 4 week paid sabbatical, 12 week paid parental leave, health

benefits starting on your first day, and more) Opportunity to join a mission-driven company that is changing the landscape of pediatric mental health treatment Chance to make a far-reaching impact by helping children and families access desperately-needed, evidence-based care Opportunity to work with talented and experienced team members who have devoted their lives to solving this problem Fully virtual: work from the comfort of your home with periodic in-person retreats Commitment to Diversity, Equity, Inclusion, & Belonging (DEIB) We want to make our clinical services available for everyone, no matter where you come from, what you look like, or how you identify. To achieve this, we recognize we must continually make progress in building a more diverse, equitable, and inclusive team. Through these efforts, we support two primary objectives at InStride Health: Providing high quality patient care to families. We are in a privileged position to support families during a vulnerable time in their lives. We approach all families and each other with compassion and are most effective as a diverse team where all individuals feel valued, respected, and accepted. Building a mission-driven business that lasts. Specifically, we believe our commitment to a supportive culture improves innovation, decision-making, and efficiency. We invite you to share any additional information about yourself or your experiences that may not be reflected in your CV. Inclusion of this information is completely voluntary. Beware of fake job postings and offers. All official communications from InStride Health will come from email addresses ending in @instride.health. We will never ask for personal information such as Social Security numbers or bank details during the application process. If you receive a suspicious job offer or communication, please contact our recruitment team directly ( [email protected] ) to verify its authenticity.

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