You can read more about working with us here: Working at AIOS https://fella.notion.site/working-at-aios-medical

Being the Product Design at Aios Medical

You'll be stepping into a product that has grown fast and now needs strong design leadership, judgment, and structure. We've recently launched our mobile app, crossed £180M in annual revenue, and are expanding into new markets. Design hasn't kept pace with our growth. This is day one for Design at Aios.

You'll work across customer-facing products and internal tools. We're looking for someone who can run with ambiguity and be trusted to get things over the line without being managed closely. In practice, that means building a design system from scratch, bringing real design thinking to our internal clinical dashboard, raising the standard on our mobile and web experience, and redesigning internal tools around the people who use them every day. You'll manage our current team of 2 product designers from day one, and grow the team from there.

You'll report directly to Ben, Head of Product, with close oversight from Richie, CEO. You'll also work closely with Gzim, VP of Engineering, and Jordan, Head of CX.

This is a fully remote, full-time role, mostly async, with availability expected until midday Pacific Time two or three times a week for leadership meetings.

Key responsibilities

You'll be working across the full product - customer-facing and internal - and the problems you solve will be felt across the entire company. This is what that looks like in practice:

• A design system that scales: brand colours, typography, tone of voice, component libraries, and the processes that make everything we ship feel consistent and intentional as the team grows.

• Redesign our clinical dashboard:you'll be the first designer to touch it. Start from first principles and build something clinicians love using every day.

• A mobile and web experience we're proud of:the mobile app is live and the product is growing fast. You'll own the design refresh and set the standard for everything that comes next.

• Internal tools that make the CX team faster:you'll spend a lot of time with the CX team, understand how they work, and structure the experience around them.

• A design team with direction:you'll work with our Product Designers, Melissa and Shannen from day one, bringing the structure and guidance that helps them do their best work. You'll grow the function from there, hiring as the product scales.

Need to have

• Design obsession: You pick up on the smallest inconsistencies, think simple is beautiful and foresee the smallest of UX issues. You have already noticed the inconsistent use of bold formatting on this page and you are bothered by it.

• Management experience: You have directly managed designers before, not just coordinated with them. You know how to give feedback, raise the bar, and help people do their best work.

• Cross-platform experience:You have designed across multiple systems: web, mobile, and internal tools. You understand that each has different constraints and needs.

• Zero-to-one experience:You have built a product or design system from scratch before. You know what it takes to go from nothing to something people rely on.

• Hands-on capability: You still enjoy designing. You want to get stuck in and do some of the work yourself, not just managing others.

• UX research ownership:You have owned research beyond just running the occasional user interview - defining the approach, synthesising findings, and turning them into design decisions.

• Copy and content design:You have worked closely with copy or owned it yourself, and understand how language and design work together.

Nice to have

• Regulated environment experience: You have worked in healthcare, finance, or another regulated industry and understand the constraints that come with it.

• European & US market experience: You have designed for European and US users and understand the nuances that come with building for those markets.

Our cultural standards

We aim to make this your life’s work. This should be the most challenging, most rewarding role of your life. Accordingly, these are the core cultural standards to which we hold ourselves & our team-members:

1. Belief in the mission: We will have served 100 million patients by the end of 2035 and we transform the life of most patients who join. We have a lot of work to do. We are obsessed with our patients and are dedicated to the mission.

2. Unwavering integrity: We are at the frontier, so we often live in ambiguity with no trodden path. When we can’t look to others for guidance, we must maintain impeccable ethics and unwavering integrity.

3. Only the paranoid survive: Bad sh*t is coming. By joining us, you’re choosing to sail straight towards the storms with unhesitating conviction. However much we’ve already done, however far we’ve already come — it’s still Day 1 and all our work is ahead of us.

4. If we’re average we fail: We are only interested in “insanely great”, a focus on the quality of our execution that in everyday life would be considered pathological. We have a dedication to excellence and reject incompetence.

5. Commitment to candor: That which can be destroyed by the truth should be. You get full transparency from the company and the company expects full transparency from you. We never say anything about someone that we wouldn’t say to them directly. We give feedback with love and do not need to protect people from fleeting physical sensations.

6. A maniacal sense of urgency: We execute at an intensity that most people think is impossible. Speed is critical and we need things done yesterday. We all work very hard and in such a competitive world there really is no other way to win.

7. Enduring frugality: We are frugal. We hate being wasteful and we are anti-luxury. A culture of cheapness keeps us young. We spend our cash wisely & carefully — in a way that would make our grandmas proud.

8. Bulldozing barriers: The world is malleable and we shape it. We truly believe this and act accordingly. We are relentlessly resourceful and are at the mercy of no-one but ourselves. You’ll be shocked how capable you are and how much you can achieve.

9. Keep your head down: We’re boring people doing exciting work. We don’t chase short-term status — we ignore short-term dopamine hits and focus on what matters. Outsiders will underestimate us and we revel in that.

10. The power of focus: We live in a world of power laws and we cannot overestimate the unimportance of practically everything. Know your One Thing, and nail it.

🎯 _“You just build a f_ing amazing experience. Make each step amazing. Make every decision in the long term interest of the customer. Give the customer massively more value than you take.”*

Compensation & Benefits

You get paid above market salary and you get early stage equity, so you get really rich if we nail this.

• Compensation: $125k-250k/yr inc equity

Benefits

The stuff below is cool as well.

• Healthcare: comprehensive medical insurance (if appropriate).

• Remote: our team is fully distributed across the world and functions fully remotely.

• Personal development: budget for books, courses, coaching.

• Personal wellness: budget for gym, health apps.

• GLP-1s: free membership with a clinic offering GLP-1s.

• Health coaching: free biweekly health coaching so you stay healthy.

• Work coaching: free biweekly work coaching so you stay sharp + calm.

• Equipment: Macbook & work-from-home equipment provided as needed.

• What are we missing? We're still early so you get to shape our culture.

A meeting lands on your calendar

If they’re a yes, I book the chat. You show up — that’s the whole job-hunt.