About the role
Support and Automate Deployments: Execute and improve manual operations and deployments for our products, while designing automation to scale and streamline those processes across environments. Build Scalable Systems: Develop automation for monitoring, alerting, debugging, and deployment to reduce manual effort and accelerate safe, reliable delivery. Lead Post-Incident Learning: Conduct postmortems, share insights, and implement solutions that prevent recurrence—fostering a culture of learning and continuous improvement. Collaborate Across Teams: Partner with engineering and product teams to align reliability goals with customer needs and deliver seamless user experiences. Stay Ahead Technically: Continuously invest in your technical growth to improve system availability, observability, and performance at scale. Master's Degree in Computer Science, Information Technology, or related field AND 2+ years technical experience in software engineering, network engineering, or systems administration OR Bachelor's Degree in Computer Science, Information Technology, or related field AND 4+ years technical experience in software engineering, network engineering, or systems administration These
requirements include, but are not limited to, the following specialized security screenings: As a result, the successful candidate must be able to obtain and maintain the appropriate background investigations and customer screenings required for access to these environments. For access to GCCH and DoD environments, this role requires the ability to obtain and maintain a favorably adjudicated Tier 3 (T3) background investigation. For access to GCCM environments, this role requires the ability to meet Criminal Justice Information Services (CJIS) eligibility
requirements. Doctorate Degree in Computer Science, Information Technology, or related field AND 3+ years technical experience in software engineering, network engineering, or systems administration OR Master's Degree in Computer Science, Information Technology, or related field AND 6+ years technical experience in software engineering, network engineering, or systems administration OR Bachelor's Degree in Computer Science, Information Technology, or related field AND 8+ years technical experience in software engineering, network engineering, or systems administration OR equivalent experience. 3+ years technical experience working with large-scale cloud or distributed systems.
