About the role
About us At Sierra, we’re creating a platform to help businesses build better, more human customer experiences with AI. We are primarily an in-person company based in San Francisco, with growing offices in Atlanta, New York, London, Paris, Madrid, Munich, Singapore, Tokyo, and Sydney. We are guided by a set of values that are at the core of our actions and define our culture: Trust, Customer Obsession, Craftsmanship, Intensity, and Family. These values are the foundation of our work, and we are committed to upholding them in everything we do. Our co-founders are Bret Taylor and Clay Bavor . Bret currently serves as Board Chair of OpenAI. Previously, he was co-CEO of Salesforce (which had acquired the company he founded, Quip) and CTO of Facebook. Bret was also one of Google's earliest product managers and co-creator of Google Maps. Before founding Sierra, Clay spent 18 years at Google, where he most recently led Google Labs. Earlier, he started and led Google’s AR/VR effort, Project Starline, and Google Lens. Before that, Clay led the product and design teams for Google Workspace. What you’ll do As our FP&A Lead, you'll drive the processes and frameworks that connect our financial plan to company strategy, partnering cross-functionally to drive clarity on performance, resource allocation, and long-range trajectory. This is a high-ownership IC role for a builder who is energized by ambiguity and wants their fingerprints on how a Series E AI company understands its own business. Planning and Forecasting : Develop and drive our corporate financial planning processes end-to-end, including long range planning, annual planning, and rolling forecasts. Performance Reporting and Insights : Own the monthly and quarterly close cycle from an FP&A perspective, including budget vs. actuals, variance commentary, management reporting packages, and board and investor reporting materials. Define and track the KPIs that reflect business health, surfacing risks and opportunities proactively. Drive progress toward always-on reporting. Systems and Infrastructure : Drive and evolve our FP&A toolset, including modern planning software, BI integrations, and the underlying data model that supports scalable reporting. Build and document repeatable processes, templates, and operating cadences that will scale as we grow. Cross Functional Partnership : Drive cross-functional alignment on goals, building stakeholder buy-in, and enabling effective decision-making and execution across the organization. Partner with Accounting to ensure the integrity of actuals flowing into FP&A models. Insights : Deliver actionable performance insights by identifying key business drivers, opportunities, and risks, and translating them into recommendations that improve efficiency, productivity, and execution. What you’ll bring 8+ years of total experience, including meaningful time in corporate FP&A at a high-growth technology company, and exposure to either investment banking, private equity, venture capital, or a finance rotation at a top-tier firm. Direct experience owning or supporting annual planning, long range planning, budget vs. actuals, and monthly financial reviews in both a startup and larger environment where you have seen Corporate FP&A processes at scale. Experience implementing and managing modern FP&A planning tools, including configuration and model design, not just end-user experience. Exceptional financial modeling skills, including integrated 3-statement models, headcount models, and scenario frameworks built from scratch in spreadsheet environments (Google Sheets preferred). Strong executive communication and stakeholder management skills, with a track record of influencing decisions and building alignment across cross-functional stakeholders. A structured, self-directed, detail-oriented builder and problem solver who can design a process where none exists, run it, and improve it over time without being managed toward it. A bias for simplifying and automating processes and passion for building an AI-native finance function. Degree in finance, economics, accounting, STEM, or equivalent professional experience. Even better… Accounting background or CPA, particularly if you have experience partnering closely with a Controller on close processes, revenue recognition, or audit prep. Fluency in SaaS and ARR-based business models: (e.g., able to build a bottoms-up ARR bridge, decompose NRR into its drivers, and explain unit economics). Proficiency in BI and data tools such as Hex, Tableau, Looker, and SQL, with the ability to pull and validate data independently. Our values Trust: We build trust with our customers with our accountability, empathy, quality, and responsiveness. We build trust in AI by making it more accessible, safe, and useful. We build trust with each other by showing up for each other professionally and personally, creating an environment that enables all of us to do our best work. Customer Obsession: We deeply understand our customers’ business goals and relentlessly focus on driving outcomes, not just technical milestones. Everyone at the company knows and spends time with our customers. When our customer is having an issue, we drop everything and fix it. Craftsmanship: We get the details right, from the words on the page to the system architecture. We have good taste. When we notice something isn’t right, we take the time to fix it. We are proud of the products we produce. We continuously self-reflect to continuously self-improve. Intensity: We know we don’t have the luxury of patience. We play to win. We care about our product being the best, and when it isn’t, we fix it. When we fail, we talk about it openly and without blame so we succeed the next time. Family: We know that balance and intensity are compatible, and we model it in our actions and processes. We are the best technology company for parents. We support and respect each other and celebrate each other’s personal and professional achievements. What we offer We want our