Member Engagement Specialist (Appointment Setter) - Earn up to 34K

Member Engagement Specialist Location: Ormoc City. Leyte Company: EasyHealth/iBlossom At EasyHealth, we’re transforming the healthcare experience by putting members first. As a Member Engagement Specialist , you’ll play a critical role in building trust with our members and ensuring they receive timely, personalized support. Key

Responsibilities: Handle inbound and outbound calls with professionalism, empathy, and efficiency. Schedule a variety of appointments for practitioners, ensuring accuracy and clarity in communication. Proactively reach out to members to remind them of upcoming appointments, follow up on care instructions, and reschedule or cancel visits as needed. Assist with patient message callbacks, delivering timely and thoughtful responses. Foster strong, trusting relationships with members, caregivers, clinical staff, and vendor partners. Maintain detailed and accurate documentation of all member interactions in our systems. Collaborate with internal teams to ensure members receive a seamless and supportive experience.

What We're Looking For: Strong communication and interpersonal skills with a compassionate, member-first mindset. Previous experience in a call center, patient engagement, or healthcare-related role preferred. Ability to manage multiple tasks efficiently in a fast-paced environment. Comfort using scheduling software and electronic health systems (training provided). A team player with a positive attitude and commitment to continuous improvement.