About the role
About Us At Blank Street, we’re on a mission to become the defining food and beverage brand of our generation. From the very beginning, we’ve set out to add a spark to ordinary experiences through elevated products, attention-to-detail, and a commitment to making every moment memorable. We’re motivated by the millions of customers we serve across cities, and know that our potential is unlimited. It all starts with our people and their commitment to make magic happen each and every day. Add a Spark to the Ordinary… As the Founding Cafe Manager of Blank Street's first location in Rhode Island, you'll have the unique opportunity to introduce our brand to an entirely new community. This is more than opening a store, it's building something from the ground up. You'll hire, coach, and inspire an exceptional team, create a culture people are excited to be part of, and set the standard for what Blank Street looks and feels like in Providence. From day one, you'll shape the customer experience, build meaningful connections in the neighborhood, and establish a store that people return to again and again. We're looking for a passionate hospitality leader who thrives in fast-paced, high-growth environments, loves developing people, and leads with energy, care, and accountability. If you're excited by the challenge of building a team, growing a business, and leaving a lasting mark on a new market, we'd love to meet you.
What You'll Own Lead Great People Hire, coach, and develop a high-performing team of Shift Leads and Baristas. Create an engaging culture where people feel supported, challenged, and excited to come to work. Lead hiring, scheduling, performance management, and training to build a strong, capable team. Deliver Exceptional Hospitality Lead by example and create memorable customer experiences every day. Ensure every drink and food item meets Blank Street's quality standards. Inspire your team to deliver warm, consistent hospitality with every interaction. Run an Outstanding Café Own the day-to-day operations of your café, including inventory, labor, and operational excellence. Maintain a clean, safe, and welcoming environment for customers and employees. Partner with HQ to successfully launch new products, initiatives, and ways of working. Grow the Business Own your café's sales, profitability, and overall performance. Build relationships within the local community and represent the Blank Street brand. Use data, customer feedback, and coaching to continuously improve your team's performance.
