<div class="content-intro"><p><strong>About Kaseya</strong></p> <p data-start="226" data-end="568">Kaseya is the leading provider of AI-powered IT management and cybersecurity software, serving Managed Service Providers (MSPs) and internal IT organizations worldwide. Our comprehensive platform helps organizations efficiently manage, secure, and automate their IT environments, driving operational efficiency and long-term business success.</p> <p data-start="570" data-end="898">Backed by <a class="decorated-link" href="https://www.insightpartners.com?utm_source=chatgpt.com" target="_new" data-start="580" data-end="654">Insight Partners</a>, a leading global software investor, Kaseya has experienced sustained double-digit growth and continues to expand its global footprint. Today, Kaseya supports customers in more than 20 countries and manages over 15 million endpoints worldwide.</p> <p data-start="900" data-end="1191">Founded in 2000, Kaseya has built a culture centered around innovation, accountability, and results. We are a high-growth, high-performance organization that values individuals who are driven, adaptable, and committed to delivering exceptional outcomes for our customers and teammates alike.</p> <p data-start="1193" data-end="1468">At Kaseya, success comes from embracing challenges, moving with urgency, and continuously raising the bar.&nbsp;</p></div><div id="copilot-message-rp6" class="fai-CopilotMessage__content r1izxv8h"> <div class="___1vve6yh f22iagw f1vx9l62 f122n59 f3bhgqh f1mnxvew fly5x3f"> <div class="___j4vmuw0 f22iagw f1vx9l62 f1869bpl fly5x3f fbc6vix"> <div data-testid="loading-message" data-fui-focus-visible=""> <div id="response-idrp4" class="___1shqzw8 f8xlz6g f9ijwd5 fz7g6wx fod5ikn f1s184ao" data-testid="lastChatMessage"> <div class="___1j4t0a1 f1lmfglv f1abmfm4" data-testid="markdown-reply" data-message-type="Chat"> <p class="___h1snqe0 f22iagw f1vx9l62 f1i1t7jz fk15e71 f1k953kz f137keqj f1rncccw f1ynfc7q f1w4kmmc f1tric3v f10dk5ic fx8cdsv fcvjows f1eookvz fhjrts3 fqugt2f f18d18k8 f1v1vhmp f1hdmul3 f198vjnp f2dshw1 fjpjndq fnmj2pj ffrrb40 f1mon110 frfl9ej f2m7dww fxv4dng f1mj3mq9 f59wlhv f1xmfh30 f1vex7cy f1ian1uf fw8qy2q fs8r9u9 f1qr7t77 f1yyogn1 f1lozanw fvlckj f1tpb8gf f1hdgrc8 f78hpu1 frkxccd fsfxrm6 f158oiaz ft5kggy f5l4ui7 f13j03li f18xdoka f8off4e f1go6zfc f128n2ra f1jpxw2j f1lwd9n0 fy0b8hm f1g2633v fx4kvgi fkvolse f1gxrt3a f1os76ua f1js9cnw f1g87ej0 freluf8 f1yggaq6 f2i3chp f1151osp florpoh f35kzfz ftp9m57 f1e288vi fz62hnz fixvuys f1nmofwh fc1c6mv f18a2er7 fhvkrdl fhxnn68 f1oce4bo fvhlfan f7tc0t0 f1ngf1n2 ffrzq6x f1yjiq2m f1aqdgql f1huvaf f10ij78l f1k94sa4 fmpf7sx f1jvzkyl f1eu24ob f1xbfc1f fmf0lwf f107dsy8 f3w566c f4648sl f13zpkng f7unjfp f8p1rz fzu6h1w f1i1bi6h f1smo7hi f1sk1xod f1kgogdq f1gjktkp ft608jz f19dd9cz fg3xr24 fhd155k f1b8gl2e fg4b9ou flb4lo fdicbfk fgwcyh1 f1jbds0d f1fb9uea f1stuka4 fcrtu6g fwqh0xn f11w66yg f6e0e65 f1vvgu0 f1607507 fgct6un f1ec1nbe fg3fpv7 f1m9bycv f1ntoah8 f1b694rt faql4r2 fpjuhzh fmavl6h f1d9bsk fmzhlt0 f145l92p fwkyaqm f129obh1 f19la9g f127w39w fr0ux9m fxhidck f1cu4h9j f1wnbo7v f1eueg4z fy9c24f f1h2o91j f1iw08fq f8zojfi fd5wbvc f1o7yud2 f1hl2edo fhs1fd6 f16dufkc f1xwzr7n fmtgrhv f1s4hm70 f1sjr8jl f19dfog1 f9cr6ap ffesroj f6zzmxy f8s7teq f1nv0zq6 f1wjx8ee f1wepvbv fddp6ji fsuzcm4 f138nym3 f14ufrpl fvio13h fhgm4ri f1sbleu7 f1vmnaqm f1q2cep5 f1kvhdx4"><strong>Position Summary</strong></p> <p class="___h1snqe0 f22iagw f1vx9l62 f1i1t7jz fk15e71 f1k953kz f137keqj f1rncccw f1ynfc7q f1w4kmmc f1tric3v f10dk5ic fx8cdsv fcvjows f1eookvz fhjrts3 fqugt2f f18d18k8 f1v1vhmp f1hdmul3 f198vjnp f2dshw1 fjpjndq fnmj2pj ffrrb40 f1mon110 frfl9ej f2m7dww fxv4dng f1mj3mq9 f59wlhv f1xmfh30 f1vex7cy f1ian1uf fw8qy2q fs8r9u9 f1qr7t77 f1yyogn1 f1lozanw fvlckj f1tpb8gf f1hdgrc8 f78hpu1 frkxccd fsfxrm6 f158oiaz ft5kggy f5l4ui7 f13j03li f18xdoka f8off4e f1go6zfc f128n2ra f1jpxw2j f1lwd9n0 fy0b8hm f1g2633v fx4kvgi fkvolse f1gxrt3a f1os76ua f1js9cnw f1g87ej0 freluf8 f1yggaq6 f2i3chp f1151osp florpoh f35kzfz ftp9m57 f1e288vi fz62hnz fixvuys f1nmofwh fc1c6mv f18a2er7 fhvkrdl fhxnn68 f1oce4bo fvhlfan f7tc0t0 f1ngf1n2 ffrzq6x f1yjiq2m f1aqdgql f1huvaf f10ij78l f1k94sa4 fmpf7sx f1jvzkyl f1eu24ob f1xbfc1f fmf0lwf f107dsy8 f3w566c f4648sl f13zpkng f7unjfp f8p1rz fzu6h1w f1i1bi6h f1smo7hi f1sk1xod f1kgogdq f1gjktkp ft608jz f19dd9cz fg3xr24 fhd155k f1b8gl2e fg4b9ou flb4lo fdicbfk fgwcyh1 f1jbds0d f1fb9uea f1stuka4 fcrtu6g fwqh0xn f11w66yg f6e0e65 f1vvgu0 f1607507 fgct6un f1ec1nbe fg3fpv7 f1m9bycv f1ntoah8 f1b694rt faql4r2 fpjuhzh fmavl6h f1d9bsk fmzhlt0 f145l92p fwkyaqm f129obh1 f19la9g f127w39w fr0ux9m fxhidck f1cu4h9j f1wnbo7v f1eueg4z fy9c24f f1h2o91j f1iw08fq f8zojfi fd5wbvc f1o7yud2 f1hl2edo fhs1fd6 f16dufkc f1xwzr7n fmtgrhv f1s4hm70 f1sjr8jl f19dfog1 f9cr6ap ffesroj f6zzmxy f8s7teq f1nv0zq6 f1wjx8ee f1wepvbv fddp6ji fsuzcm4 f138nym3 f14ufrpl fvio13h fhgm4ri f1sbleu7 f1vmnaqm f1q2cep5 f1kvhdx4">The Senior Analyst, GTM Territory Planning sits within the Territory Planning &amp; Operations Management function and reports to the Sr. Manager (or Director), GTM Territory Planning. This role is responsible for supporting the design, execution, and ongoing maintenance of territory models across Account Management, New Customer Acquisition, and Specialist organizations.</p> <div> <div id="copilot-message-rp6" class="fai-CopilotMessage__content r1izxv8h"> <div> <div> <div class="___1vve6yh f22iagw f1vx9l62 f122n59 f3bhgqh f1mnxvew fly5x3f"> <div class="___j4vmuw0 f22iagw f1vx9l62 f1869bpl fly5x3f fbc6vix"> <div data-testid="loading-message"> <div> <div> <div id="response-idrp4" class="___1shqzw8 f8xlz6g f9ijwd5 fz7g6wx fod5ikn f1s184ao" data-testid="lastChatMessage"> <div class="___1j4t0a1 f1lmfglv f1abmfm4" data-testid="markdown-reply" data-message-type="Chat"> <div class="___h1snqe0 f22iagw f1vx9l62 f1i1t7jz fk15e71 f1k953kz f137keqj f1rncccw f1ynfc7q f1w4kmmc f1tric3v f10dk5ic fx8cdsv fcvjows f1eookvz fhjrts3 fqugt2f f18d18k8 f1v1vhmp f1hdmul3 f198vjnp f2dshw1 fjpjndq fnmj2pj ffrrb40 f1mon110 frfl9ej f2m7dww fxv4dng f1mj3mq9 f59wlhv f1xmfh30 f1vex7cy f1ian1uf fw8qy2q fs8r9u9 f1qr7t77 f1yyogn1 f1lozanw fvlckj f1tpb8gf f1hdgrc8 f78hpu1 frkxccd fsfxrm6 f158oiaz ft5kggy f5l4ui7 f13j03li f18xdoka f8off4e f1go6zfc f128n2ra f1jpxw2j f1lwd9n0 fy0b8hm f1g2633v fx4kvgi fkvolse f1gxrt3a f1os76ua f1js9cnw f1g87ej0 freluf8 f1yggaq6 f2i3chp f1151osp florpoh f35kzfz ftp9m57 f1e288vi fz62hnz fixvuys f1nmofwh fc1c6mv f18a2er7 fhvkrdl fhxnn68 f1oce4bo fvhlfan f7tc0t0 f1ngf1n2 ffrzq6x f1yjiq2m f1aqdgql f1huvaf f10ij78l f1k94sa4 fmpf7sx f1jvzkyl f1eu24ob f1xbfc1f fmf0lwf f107dsy8 f3w566c f4648sl f13zpkng f7unjfp f8p1rz fzu6h1w f1i1bi6h f1smo7hi f1sk1xod f1kgogdq f1gjktkp ft608jz f19dd9cz fg3xr24 fhd155k f1b8gl2e fg4b9ou flb4lo fdicbfk fgwcyh1 f1jbds0d f1fb9uea f1stuka4 fcrtu6g fwqh0xn f11w66yg f6e0e65 f1vvgu0 f1607507 fgct6un f1ec1nbe fg3fpv7 f1m9bycv f1ntoah8 f1b694rt faql4r2 fpjuhzh fmavl6h f1d9bsk fmzhlt0 f145l92p fwkyaqm f129obh1 f19la9g f127w39w fr0ux9m fxhidck f1cu4h9j f1wnbo7v f1eueg4z fy9c24f f1h2o91j f1iw08fq f8zojfi fd5wbvc f1o7yud2 f1hl2edo fhs1fd6 f16dufkc f1xwzr7n fmtgrhv f1s4hm70 f1sjr8jl f19dfog1 f9cr6ap ffesroj f6zzmxy f8s7teq f1nv0zq6 f1wjx8ee f1wepvbv fddp6ji fsuzcm4 f138nym3 f14ufrpl fvio13h fhgm4ri f1sbleu7 f1vmnaqm f1q2cep5 f1kvhdx4"> <p>This individual owns the analytical foundation of territory planning by building and maintaining capacity models, territory allocation frameworks, and coverage analyses that inform how GTM resources are deployed across the organization. The Senior Analyst translates headcount data, productivity benchmarks, and business priorities into structured planning outputs that enable leadership to make informed decisions regarding territory design, coverage strategy, and workforce allocation.</p> <p>This is an individual contributor role that partners closely with GTM Strategy, Finance, Sales Leadership, GTM Operations,
Compensation, and BIS/Systems teams to ensure territory models remain accurate, scalable, and aligned with business objectives.</p> <p><strong>Key
Responsibilities</strong></p> <h4>Territory Design &amp; Allocation</h4> <ul> <li> <p>Support the design, implementation, and maintenance of territory models across Account Management, New Customer Acquisition, and Specialist organizations.</p> </li> <li> <p>Build and maintain territory allocation frameworks that balance market opportunity, workload distribution, customer coverage, and business objectives.</p> </li> <li> <p>Analyze territory performance and coverage data to identify imbalances, gaps, and optimization opportunities.</p> </li> <li> <p>Develop territory design recommendations and supporting analyses for leadership review and decision-making.</p> </li> <li> <p>Maintain territory data integrity across Salesforce and related planning systems, ensuring models accurately reflect approved designs and assignments.</p> </li> </ul> <h4>Capacity Planning &amp; Coverage Modeling</h4> <ul> <li> <p>Build and maintain capacity planning models to determine optimal headcount
requirements across GTM sales organizations.</p> </li> <li> <p>Develop Day-in-the-Life models and support ratio analyses to establish workload expectations and identify resource coverage gaps.</p> </li> <li> <p>Monitor hiring plans against Annual Operating Plan (AOP) targets, proactively identifying variances and updating planning assumptions.</p> </li> <li> <p>Evaluate productivity benchmarks and workload distribution metrics to assess territory effectiveness and resource utilization.</p> </li> <li> <p>Support Finance and HR planning cycles by providing headcount and coverage modeling insights and recommendations.</p> </li> </ul> <h4>Account &amp; Territory Operations</h4> <ul> <li> <p>Maintain Account Manager books of business and ensure territory assignments remain balanced, accurate, and aligned to organizational goals.</p> </li> <li> <p>Support annual and in-year territory planning cycles, including data preparation, model maintenance, change tracking, and execution support.</p> </li> <li> <p>Process and document territory and account assignment changes through established governance processes, including Salesforce case management workflows.</p> </li> <li> <p>Conduct impact assessments for account segment changes, evaluating implications on territory coverage, capacity, and resource allocation.</p> </li> <li> <p>Maintain accurate records of territory assignments, account movements, and planning decisions as the operational source of truth.</p> </li> </ul> <h4>Segmentation &amp; Lead Distribution Support</h4> <ul> <li> <p>Support customer segmentation reviews by preparing data analyses, reporting outputs, and recommendations for leadership teams.</p> </li> <li> <p>Maintain the accuracy and consistent application of customer segmentation criteria across GTM systems and processes.</p> </li> <li> <p>Provide analytical support for lead routing and distribution strategies by evaluating capacity, territory alignment, and utilization metrics.</p> </li> <li> <p>Identify and resolve segmentation or lead distribution inconsistencies in partnership with BIS/Systems teams.</p> </li> </ul> <h4>Reporting &amp; Planning Insights</h4> <ul> <li> <p>Define and document reporting
requirements for territory planning dashboards and recurring planning reports in partnership with Reporting and BIS/Systems teams.</p> </li> <li> <p>Prepare territory health summaries, capacity utilization reporting, hiring progress updates, and other planning insights for leadership review.</p> </li> <li> <p>Track and report on territory coverage metrics, AOP hiring progress, and book-of-business balance on a recurring cadence.</p> </li> <li> <p>Translate planning data into concise, actionable recommendations that support territory, hiring, and coverage decisions.</p> </li> </ul> <h4>Cross-Functional Collaboration</h4> <ul> <li> <p>Partner with GTM Strategy, Finance, and Sales Leadership teams to ensure territory and capacity models reflect evolving business priorities.</p> </li> <li> <p>Collaborate with BIS/Systems teams to maintain territory data accuracy across Salesforce and connected planning tools.</p> </li> <li> <p>Work closely with GTM Operations and
Compensation teams to evaluate downstream impacts of territory and account assignment changes.</p> </li> <li> <p>Support governance processes by maintaining clear documentation of territory decisions, account movements, and approved exceptions.</p> </li> </ul> <p><strong>Required
Qualifications</strong></p> <ul> <li> <p>3–5 years of experience in GTM Operations, Sales Operations, Revenue Operations, Territory Planning, or a closely related analytical role within a B2B SaaS environment.</p> </li> <li> <p>Experience building, maintaining, or supporting territory models, capacity planning frameworks, and coverage analyses in a structured sales organization.</p> </li> <li> <p>Strong hands-on experience with Salesforce, including knowledge of account management, territory structures, and CRM data governance processes.</p> </li> <li> <p>Advanced proficiency in Microsoft Excel, including complex modeling, data analysis, and Power Query.</p> </li> <li> <p>Strong analytical skills with experience working with large datasets, building structured business models, and translating findings into actionable recommendations.</p> </li> <li> <p>Demonstrated ability to leverage AI tools such as Microsoft Copilot, Claude, or ChatGPT to improve productivity, efficiency, and business problem solving.</p> </li> <li> <p>Strong attention to detail with a commitment to maintaining data accuracy and model integrity across multiple planning initiatives.</p> </li> <li> <p>Ability to manage multiple priorities while maintaining high standards of execution in a fast-paced environment.</p> </li> <li> <p>Strong communication skills with the ability to prepare structured analyses and planning recommendations for leadership review.</p> </li> </ul> <h3>Preferred
Qualifications</h3> <ul> <li> <p>Experience supporting territory planning, workforce planning, quota planning, or resource allocation initiatives within a high-growth SaaS organization.</p> </li> <li> <p>Familiarity with Annual Operating Plan (AOP) processes, sales headcount planning, and productivity benchmarking methodologies.</p> </li> <li> <p>Experience conducting coverage analysis, book-of-business balancing, customer segmentation, and territory optimization initiatives.</p> </li> <li> <p>Knowledge of GTM organizational structures, sales motions, and territory management best practices.</p> </li> <li> <p>Experience partnering with Finance, Sales Leadership, GTM Operations,
Compensation, Reporting, Business Intelligence, or Systems teams to operationalize planning
requirements.</p> </li> <li> <p>Familiarity with Power BI, Sigma, or similar business intelligence and reporting platforms.</p> </li> <li> <p>Demonstrated ability to identify operational inefficiencies and drive process improvements through data-driven insights.</p> </li> </ul> <p>&nbsp;</p> </div> </div> </div> </div> </div> </div> </div> </div> </div> </div> </div> <div class="fai-CopilotMessage__actions rmlvq19" data-tabster="{&quot;mover&quot;:{&quot;cyclic&quot;:false,&quot;direction&quot;:2,&quot;memorizeCurrent&quot;:true}}"> <div class="___1akvep3 f22iagw f1vx9l62 fdr99fa fly5x3f"> <div class="___m91pmt0 f19gb1f4 f22iagw f1063pyq f122n59 fni485r"> <div class="___kpik3k0 f22iagw f122n59 fbhxue7 f19gb1f4 fni485r" data-testid="CopyButtonContainerTestId" data-stable-ignore="true"> <div class="___he637h0 f22iagw f122n59 fbhxue7 fsbu5mz fni485r">&nbsp;</div> </div> </div> </div> </div> </div> </div> </div> </div> </div> </div> </div><div class="content-conclusion"><p><strong>Additional information</strong><br><em>Kaseya provides equal employment opportunity to all employees and applicants without regard to race, religion, age, ancestry, gender, sex, sexual orientation, national origin, citizenship status, physical or mental disability, veteran status, marital status, or any other characteristic protected by applicable law.</em></p></div>
Kaseya is a leading provider of IT automation software for IT service providers and public and private sector IT organizations. Kaseya's IT automation platform allows IT professionals to proactively monitor, manage, and maintain distributed IT infrastructures remotely, easily, and efficiently with one integrated web-based platform.
Kaseya's integrated web-based platform is complete, powerful, secure, and easy to deploy and administer. The Kaseya managed service platform is designed for IT administrators who need to reduce complexity and increase productivity, and managed service providers that want to pass those benefits to their customers and increase their own profit margins.
Features:
Our IT Automation Software is easy to integrate and implement. The software saves users time and increases staff productivity of businesses. This decreases production errors and increases productivity, allowing users to focus their time on the needs of their clients. Kaseya gives businesses the tools and technology to completely automate and improve their IT services.
Kaseya's K2 Patch Management Software can eliminate time-consuming tasks such as updating and securing networks in multiple locations and domains. With K2, IT professionals will be able to automatically keep servers, workstations, and remote computers updated with the latest security patches and software updates. Our patch management feature is able to make automatic and recurring patch scans, approve or deny patches, automate easy and fast patch deployment, interactively manage patches, flexibly configure patch management, and give comprehensive, scheduled reports.
With Kaseya's Audit and Inventory feature, you are able to track every system you are managing. With this feature, we are able to work with inventory quickly with every workstation and mobile computer on each network. Tracking every system can be done remotely at any location. The Audit and Inventory feature lets you have complete hardware and software inventory across the network.
Kaseya's System Monitoring Software provides user-defined monitoring for all the managed systems on the user's network. With the help of automated alerts, the user receives instant notification of changes and/or problems. The easy and fast set-up gets the software up and running in minutes with no software to install. It monitors servers, workstations, remote computers, Windows Event Logs, and applications. The software's automated LAN discovery and comprehensive reports keep the organization running smoothly and help ensure network security and productivity.
Our PC Remote Access with Live Connect is a fast and secure solution for any network's machines. IT professionals can access servers and workstations with ease without affecting the productivity of other users. Kaseya works on a web-based management platform which allows a single machine to have full control over all endpoints. Live Connect has the tools to do anything and everything with an agent directly.
Kaseya provides Remote Backup Software and disaster recovery for servers, desktops, and workstations. Our remote backup software offers protection, security, and peace of mind for businesses that want to ensure the recoverability of their electronic data. Our backup provides real-time programmed disk remote backup, file-level remote backup, disk imaging, monitoring, and bare metal restore.
Our Endpoint Security Software advises your system's spyware and adware to review any unwanted applications. For example, if there is something detected and pops up as a warning, anti-virus software will block and remove access to that specific program.
The Kaseya IT Management Monitoring Platform provides proactive, user-defined monitoring with instant notification of problems or changes. Receive a system alert when critical servers go down, users alter their configuration, or a possible security threat occurs. We provide IT professionals with the tools they need to proactively manage their systems and keep the organization running efficiently.
With Kaseya's Remote Control Software, IT professionals can quickly access servers, workstations, and mobile computers. Kaseya G1 is able to work behind firewalls and NAT as well. The remote control software can increase productivity and responsiveness by allowing access to computers from anywhere with a standard web browser.
Kaseya's Desktop Migration feature gives users a 3-step process in order to swap users on an existing computer. Kaseya desktop migration backs up all files, restores previous account information, and migrates single users or multiple users for one machine or many machines on a scheduled basis. Kaseya users never need to wonder what state each machine is in during the migration process.
Location
Medellin, Antioquia
Total raised
$500M
Last stage
Growth
Investors
Mark Sutherland
Co-Founder
Paul Wong
Co-Founder
Fred Voccola
Co-Founder & Former CEO (now Vice Chairman)
No applications, no recruiter spam. Just the intro.
A few questions to make sure this role is the right shape for you. Two minutes.
I write the intro, send it to the founder, and handle the back-and-forth.
If they’re a yes, I book the chat. You show up — that’s the whole job-hunt.