About the role
Meet the Moment with Alteryx We're living through a once-in-a-generation shift in how work gets done. Data, automation, and AI are quickly becoming the center of every business decision - and Alteryx is leading the transformation. You'll be working on the challenges that sit at the heart of modern business. No matter your role, the work you do will help organizations move faster, see more clearly, and tackle questions that used to feel impossible. If you're ready to meet the moment with innovation, curiosity, and excellence, there's a place for you here. Position: VP, Renewals Reporting to: Chief Customer Officer At Alteryx, we’re building a world where anyone can turn data into breakthrough outcomes. We are seeking a decisive, hands-on VP of Renewals to lead and scale our global renewals organization—maximizing net revenue retention, driving predictable outcomes, and ensuring customers continue to realize measurable value from the Alteryx platform. Position Overview As VP of Renewals, you are accountable for renewal outcomes, retention performance, and forecast accuracy at scale. You will lead a global organization responsible for executing high-quality, data-driven renewal motions across all customer segments. This role requires a builder, operator, and leader of leaders. You lead with ownership, operate with a strong bias for action, and use data to drive decisions and outcomes. You stay close to the business—stepping into critical renewals, mitigating risk proactively, and ensuring consistent execution across the lifecycle. You anticipate renewal risk before it materializes. You proactively shape renewal strategy, align cross-functional stakeholders, and position teams to capture expansion opportunities within the renewal motion. You create an environment where teams are empowered to act decisively prioritizing outcomes, speed, and accountability. Primary
Responsibilities Develop Leaders and Scale Impact Build, coach, and elevate a high-performing renewals leadership bench. Invest in frontline managers and future leaders to ensure the organization scales through strong, accountable leadership. Lead with Ownership and Proximity (Player-Coach) Stay close to the business and step into complex, high-value renewals and escalations. Model accountability, urgency, and excellence in execution across the organization. Own Renewal Outcomes and Forecast Accuracy Drive global renewal performance, including Net Revenue Retention (NRR), gross retention, and expansion through renewals. Own forecasting accuracy and ensure predictable, data-driven revenue outcomes. Proactively Manage Renewal Risk and Opportunity Lead a forward-looking, data-driven approach to renewals—identifying churn risk early, mitigating issues, and capturing expansion opportunities within renewal cycles. Create a Culture of Accountability, Speed, and Execution Foster an environment where teams are empowered to make decisions quickly and act with urgency. Set a high bar for performance and accountability across all levels. Operate as One Alteryx Drive strong cross-functional alignment across Sales, Customer Success, Finance, Product, Legal, and Revenue Operations. Ensure a seamless and coordinated customer experience through the renewal lifecycle. Drive Operational Excellence Through Data Run the renewals business with rigor and transparency. Implement scalable reporting, dashboards, and inspection cadences to track performance, identify gaps, and drive continuous improvement. Build and Scale a High-Performance Organization Attract, develop, and retain top talent. Establish clear performance expectations, address underperformance decisively, and build a culture of continuous improvement and results. Executive Customer Engagement and Negotiation Engage directly with senior customer stakeholders on strategic renewals. Lead complex negotiations and reinforce long-term customer partnerships focused on value realization. Required Experience & Skills Proven track record of owning and delivering renewal and retention outcomes in a high-growth SaaS environment Demonstrated success building and scaling global renewals, customer success, or account management organizations Strong commercial acumen, including forecasting, negotiation, and expansion strategy Hands-on operator mindset with the ability to engage directly in high-stakes renewals and customer situations Strong bias for action with comfort making decisions in ambiguity and driving execution without waiting for consensus Experience leading proactive, data-driven renewal strategies that anticipate risk and drive retention Ability to set a high-performance bar and hold teams accountable to measurable outcomes Exceptional executive presence with experience influencing C-level stakeholders 15+ years of experience in enterprise SaaS, ideally within subscription or platform-based business models Deep understanding of subscription economics, customer lifecycle management, and renewal motions Strong cross-functional leadership with a One Alteryx mindset Analytical rigor with a track record of using data to inform strategy and execution Experience leading global, distributed teams across multiple regions Bachelor’s degree or equivalent experience required
