About the role
We’re on a mission to back the UK’s small businesses like no one else 🚀 Small businesses are the backbone of the economy, and we’re here to help them win. We’ve built a platform that uses clever data to get them the funding they need in minutes, not weeks. At Funding Circle, we have the restless energy of a fintech start-up with the stability of a public company. It’s a unique mix that gives Circlers the autonomy to take ownership and the scale to make an impact that truly counts. We’re a high-performing team that chooses to lift each other up. We challenge, we champion, and we have each other’s backs - because we know that when we stand together, we move faster and build better. The impact is real: Last year alone, the businesses on our platform generated £7.2bn for the UK economy 📈 Come and join a mission that matters! [ Read our Impact Report ] | [ See our Trustpilot ]
The role ⚡ 📍 London (Hybrid) | 🤝 2 days in the office | 💰 Competitive Salary +
Benefits As our Platform & Workplace Engineering Director, you'll be responsible for leading both our Cloud Platform and Enterprise Service orgs: Leading and developing two engineering teams — Cloud Platform (cloud infrastructure, observability, SRE, incident response) and Enterprise Services (IT support, IAM, Okta, Slack and core SaaS) — setting technical direction, hiring and performance standards across both. Delivering the reliability, performance and cost-efficiency of the cloud platform underpinning production services, including SLOs, on-call and incident response practices, and post-incident learning, in line with the broader infrastructure strategy. Executing the roadmap for enterprise services and identity, treating internal IT as an engineering discipline — automation-first, self-service where possible, and measured on employee productivity and security outcomes. Tracking and reporting meaningful operational metrics — availability, MTTR, change failure rate, identity hygiene, endpoint and SaaS posture, support responsiveness — and using them to drive continuous improvement within the function. Acting as a senior operational escalation point for major incidents across both production and corporate environments, leading technical response and keeping the VP and wider stakeholders informed. What we’re looking for 🌱 A track record of leading engineering teams at scale (managers of managers experience preferred) Deep credibility in either cloud platform or modern enterprise engineering — and the breadth to lead both. We’re building a place where everyone truly feels they belong. Even if your past experience doesn't align perfectly with every requirement, we'd still love to hear from you.
