Sr. Digital Strategic Operations Manager - Operational Excellence
About the role
Our Mission At Palo Alto Networks®, we’re united by a shared mission—to protect our digital way of life. We thrive at the intersection of innovation and impact, solving real-world problems with cutting-edge technology and bold thinking. Here, everyone has a voice, and every idea counts. If you’re ready to do the most meaningful work of your career alongside people who are just as passionate as you are, you’re in the right place.
Who We Are In order to be the cybersecurity partner of choice, we must trailblaze the path and shape the future of our industry. This is something our employees work at each day and is defined by our values: Disruption, Collaboration, Execution, Integrity, and Inclusion. We weave AI into the fabric of everything we do and use it to augment the impact every individual can have. If you are passionate about solving real-world problems and ideating beside the best and the brightest, we invite you to join us! We believe collaboration thrives in person. That’s why most of our teams work from the office full time, with flexibility when it’s needed. This model supports real-time problem-solving, stronger relationships, and the kind of precision that drives great outcomes. Job Summary As the Sr. Digital Strategic Operations Manager, you will be the engine room of our marketing transformation. You aren't just a project manager; you are a builder of systems and a driver of change. This role sits at the intersection of strategy and execution, responsible for ensuring our marketing organization is fast, fiscally disciplined, AI-ready, and culturally aligned. Key
Responsibilities Define and scale AI-enabled capabilities and workflows, moving AI from "experimentation" to "standardized production." Lead high-priority transformation initiatives (e.g., M&A integrations, enterprise rollouts) with a focus on risk management and measurable outcomes. Partner with Finance to ensure disciplined capital allocation, managing budget pacing and vendor consolidation. Design and deliver the curriculum required to scale digital literacy and change adoption across the global marketing team. Manage the MarTech and Data Governance Councils, ensuring tool investments align with the unified operating model. Lead the cadence of QBRs and MBRs, ensuring they are decision-driven forums focused on accountability and performance. Design and deploy standardized global playbooks to ensure consistency across regional hubs and marketing "speedboats."