About the role
About SnapLogic SnapLogic is the Agentic Integration Company, integrating AI, data, applications, and microservices into one powerful platform that transforms how enterprises connect, automate, and scale. Unlike legacy integration tools, SnapLogic is built for the AI era and trusted by global leaders, including AstraZeneca, Adobe, Verizon, Epsilon and Sony. With its industry-leading platform, SnapLogic empowers every team across the enterprise to securely build faster, smarter, AI-connected workflows – all through natural language and intuitive low-code design. Join the Agentic Integration movement at snaplogic.com .
The Role: We are seeking a customer-centric, intellectually curious, and energetic Professional Services Architect to join our team. As an expert in integration solutions, you'll drive the architecture and delivery of enterprise-grade systems that address complex integration challenges. This role is perfect for someone who is passionate about integrations, enjoys solving problems, and thrives in a customer-facing environment. The Professional Services Architect will work closely with customers to understand their
requirements, guide them through the implementation process, and ensure the delivery of highly scalable, repeatable integration solutions. This is a highly collaborative position requiring both technical expertise and strong communication skills to manage customer expectations, document and configure solutions, and perform product demos. The ideal candidate will be based in the Greater London area with occasional travel in Europe required. \n
What You'll Do: Architecture & Delivery: Design, configure, test, and deploy scalable cloud and on-premise integration solutions. Ensure integrations are scalable, maintainable, and adhere to best practices. Client Consulting: Lead
requirements gathering, conduct fit/gap analyses, manage client expectations, and deliver product demos/training. Customer Training: Deliver product training to customers both in-person and remotely. Enhance training materials as new features are released and customer needs evolve. Troubleshooting: Diagnose and resolve complex integration issues, performing root-cause analysis. Project Collaboration: Partner with Project Managers to ensure timeline, scope, and risk mitigation alignment. Documentation: Create technical documentation, knowledge-base articles, and training materials and contribute to product enhancements based on customer feedback and new features in the platform. Continuous Learning: Stay up-to-date with new technologies, platform releases, and industry best practices. Share insights and lessons learned with