Ashby hiring Implementation Consultant - EMEA in European Union | LinkedIn Skip to main content LinkedIn Implementation Consultant - EMEA in San Jose, CA Expand search This button displays the currently selected search type. When expanded it provides a list of search options that will switch the search inputs to match the current selection. Jobs People Learning Clear text Clear text Clear text Clear text Clear text Sign in Join now Implementation Consultant - EMEA Ashby European Union Apply Join or sign in to find your next job Join to apply for the Implementation Consultant - EMEA role at Ashby Email or phone Password Show Forgot password? Sign in Sign in with Email or New to LinkedIn? Join now By clicking Continue to join or sign in, you agree to LinkedIn’s User Agreement , Privacy Policy , and Cookie Policy . Implementation Consultant - EMEA Ashby European Union 3 weeks ago Over 200 applicants See who Ashby has hired for this role Apply Join or sign in to find your next job Join to apply for the Implementation Consultant - EMEA role at Ashby Email or phone Password Show Forgot password? Sign in Sign in with Email or New to LinkedIn? Join now By clicking Continue to join or sign in, you agree to LinkedIn’s User Agreement , Privacy Policy , and Cookie Policy . Save Report this job Ashby provided pay range This range is provided by Ashby. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more. Base pay range €58,000.00/yr - €84,000.00/yr Hi! I’m Morgan, the Manager of Strategic Implementations here at Ashby. Our customers are at the center of everything we do, and that’s especially true during implementation. We take pride in being responsive, collaborative partners who focus not just on delivery, but on thoughtful execution. I’m thrilled to be expanding our implementation motion by hiring an Implementation Consultant. As part of our growing EMEA Professional Services team within Ashby’s Customer Success organization, you’ll play a critical part in helping customers bridge the gap between potential and actual value. About This Role As our Implementation Consultant you will own execution of the technical configuration for a defined set of new Ashby customers. During these implementations, you will partner closely with an Implementation Specialist to confirm customer
requirements before leading the tailored configuration of native platform functionality. As initial configuration concludes, you will define and carry out a testing plan ahead of go-live. You will also document final configuration choices made to ensure visibility and allow for ongoing optimization post-launch. As we scale, we’re investing in more specialized implementation roles to ensure customers get to value quickly. This role is ideal for someone earlier in their implementation or customer-facing career who is excited to learn, grow, and develop deep expertise in a complex product. You’ll work with increasing independence over time with support from more senior Implementation Specialists and cross-functional partners. This role is designed as a pathway into the more senior Implementation Specialist role over time. Role
Requirements Complex SaaS Implementation & Project Management: You have deep experience contributing to or owning implementation projects for complex SaaS products (actioning a defined project plan, communicating and aligning with stakeholders on progress, and ultimately delivering results in accordance with the agreed upon expectations). You feel comfortable independently owning your domain, as well as keeping customers accountable to theirs. You work effectively in a remote-first setting, with the ability to travel as needed (<5%) for strategic customer engagements. Customer Centricity: You are adept at understanding enterprise customer needs and tailoring implementation configurations to meet their specific
requirements. You build strong customer relationships by maintaining high levels of engagement and communication. You serve as the customer’s proactive guide and advocate related to technical configuration, balancing empathy and practicality throughout the implementation.
Bonus points if you have prior familiarity with Talent Acquisition teams and processes. Technical Proficiency: You have a solid understanding of a complex product (ideally Ashby) and its technical intricacies. You are technically curious and creative. Critical Thinking & Solutions Orientation: You proactively address thematic customer opportunities and improve our processes accordingly. You don’t rely on ‘I’ve seen this done,’ but instead think critically to solve problems. You anticipate how configuration decisions might impact customer goals, ask questions to validate options, and pair your recommendations with risk mitigation tactics. Best Practices & Recommendations: You take pride in advising customers on best practices specific to their usage of software to ensure optimal value. Change Management: You are experienced in navigating change management processes and helping customers adapt to new systems and a refreshed approach. Cross-functional Collaboration and Communication: You effectively partner with cross-functional stakeholders across Customer Success, Sales, Product, Engineering, and Operations to align and define progress. You proactively communicate progress and risks with internal and external stakeholders. You Could Be a Great Fit If 🙋You strike the balance between collaborative teamwork with a strong ability to execute independently on a defined plan. 📣 You demonstrate clear communication. You ask clarifying questions with precision and can distill complex concepts into simple themes. 🎧 You are a great listener. You read between the lines of what customers share in order to identify core concepts, which allows you to surface the right tailored recommendations.You see your role as the voice of the customer to internal stakeholders so we can ensure that our offerings continue to evolve in accordance with customer needs. 📈 You are a problem solver. You thrive at solving complex challenges with innovative, scalable solutions. ⚡️You know process matters. You are eager to improve processes and workflows to enhance efficiency and efficacy. 🔍 Your peers describe you as detail-oriented and technically proficient. You take pride in internal operations. 📊 You are data-driven. You use metrics and analytics to inform decisions and measure success. 🌍 You are adaptable. You can navigate changes in a fast-paced, evolving environment. 🧑🏫 You are eager to make an impact and grow. You understand the critical role you play in a customer’s success, and seize opportunities to expand your impact for customers and
the team. You Might Not Be a Great Fit If You are uninterested in customer-facing work that blends technical, operational, and interpersonal skills. You are uncomfortable learning a complex product and adapting as it evolves. You prefer roles that are purely strategic without hands-on execution. Our Philosophy Here are a few key points that should give you a sense of what it’s like to work with us: We invest heavily in building best-in-class products, believing that great products make customer success easier and more meaningful. We value deep expertise and thoughtful problem-solving in every customer interaction. We believe small, highly capable teams outperform large teams — and we hire, support, and compensate accordingly. We value ownership, principled thinking, and clear communication, regardless of tenure or level. The Interview At Ashby, Our Team And Interview Process Want To Help You Show Your Best Self. Our Interview Process Is Structured To Get To Know You And Your Career As Well As Empower You With Insight Into Our Key Focus Areas. Here Is The Process In Its Entirety 30 min - Recruiter Screen with Talent Team 45 min - Interview with Manager of Strategic Implementations (Hiring Manager) Take Home Exercise 30 min - Take Home Deep Dive Interview with 2 Strategic Implementation Specialists Final Round: 30 min - Cross-functional collaboration with Head of Professional Services 30 min - Product Complexity with VP of Customer Success 10 min - Closing Questions with Hiring Manager
Benefits You’ll get the time to do things the right way; we put a lot of emphasis on high quality work and avoid quick hacks as much as possible. You get to sell a product that our prospects & customers are truly excited about. Competitive
compensation is offered. 10-year exercise window for stock options. You shouldn’t feel pressure to purchase stock options if you leave Ashby —do it when you feel financially comfortable. Unlimited PTO with four weeks is recommended per year. Expect “Vacation?” in our one-on-one agenda until you start taking it 😅 Twelve weeks of fully paid family leave in the US. We plan to expand this to employees in other countries as situations arise. Generous equipment, software, and office furniture budget. Get what you need to be happy and productive! $100/month education budget with more expensive items (like conferences) covered with manager approval Ashby provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, genetics, sexual orientation, gender identity, or gender expression. We are committed to a diverse and inclusive workforce and welcome people from all backgrounds, experiences, perspectives, and abilities.
At Ashby, we're improving the productivity of working professionals with intelligent and powerful software. We put a lot of effort into designing products that are approachable to beginners but mastered & extended by power users. In many ways, spreadsheets set the bar here.
Our first products provide talent teams with clever automation, powerful analytics tools, and customizable workflows packaged in great UX. We have many paying customers who love us and use us every day like Opendoor, Airtable, Duolingo, and Notion. Notion's Head of Talent said Ashby is "probably the tool we are in the most and rely on the most, as a recruiting team."
Our culture is motivated by Abhik's (my co-founder and Head of Engineering) and my belief that a small talented team, given the right environment, can build a great product and service fast (and work regular hours!). We hire exceptional, kind, thoughtful people and provide an environment where we can be happy, feel challenged, and do our best work.
We are well funded and backed by great investors, including Y Combinator, Elad Gil, and Lachy Groom. We'll share more once we meet!
