About the role
This role provides regional leadership across program managers, field stakeholders, and operational partners. The Senior Manager will build alignment across diverse teams, set clear priorities, coach for accountability, and create an inclusive environment that enables consistent execution while adapting to business growth, operational complexity, and evolving customer needs. Define clear team objectives, outcomes, and success measures that enable execution across organizational boundaries. Build, develop, and retain high-performing teams by investing in capability building, career development, and inclusive leadership practices. Help teams adapt, learn, and continuously improve in a fast-paced, complex operating environment. High school diploma or equivalent and 8+ years of experience in warehouse operations, supply chain, inventory management, asset management, logistics, or related operations within an information technology or data center environment. Experience leading cross-functional programs, operational change, or process improvement initiatives in large, complex organizations. Demonstrated ability to manage stakeholders, influence without direct authority, and drive execution across regional or multi-site operating environments. Bachelor's degree in business, engineering, information technology, computer science, supply chain, operations, or equivalent practical experience. Experience managing inventory, asset, DBD, logistics, or supply chain operations in a data center, cloud infrastructure, manufacturing, or mission-critical environment. Strong program management experience across large, complex, cross-functional organizations. Experience with structured process improvement and operational excellence methodologies such as Six Sigma, Lean, Kaizen, or equivalent frameworks. Strong analytical, communication, governance, and executive stakeholder management skills. Ability to balance operational rigor with flexibility in a fast-paced, high-growth environment. The Senior Manager will work closely with Campus Directors, Data Center Operations, Supply Chain, Engineering, Security, Compliance, Finance, Leasing and Construction, Global Program teams, and regional leadership. Success requires strong stakeholder management, clear communication, disciplined governance, and the ability to translate global standards into practical, scalable execution across local operating environments. Evaluate and optimize short- and long-term utilization across the data center fleet to improve efficiency, scalability, and operational resilience. Establish communication channels and feedback loops between field operations and peer teams to incorporate lessons learned and improve execution. Build trusted stakeholder relationships and enable sustainable change through clear communication, governance, engagement, and adoption planning.
