AVP - Business Process Transformation

requirements, risk management, and ethical use of AI technologies Education Bachelor's degree in Business, Finance, Economics, Engineering, Technology, Operations Management, or a related discipline, or equivalent professional experience Lean Six Sigma Green Belt, Black Belt, or equivalent process improvement certification preferred Project Management Professional, PRINCE2, Agile, or related project management certification preferred

Responsibilities Leads business process transformation initiatives to improve efficiency, governance, scalability, and business performance across the Commercial organisation Lead end-to-end transformation of medium to high complexity business processes, ensuring alignment with strategic, operational, and regulatory objectives Develop and execute transformation roadmaps that improve operational efficiency, customer outcomes, control effectiveness, and process scalability Manage the full lifecycle of transformation initiatives, including business case development,

requirements gathering, solution design, implementation, testing, deployment, and transition to business-as-usual operations Partner with Commercial, Technology, Product, Risk, Compliance, and Control teams to deliver cross-functional change and achieve measurable business outcomes Establish and maintain process governance, performance measurement frameworks, key performance indicators, and reporting mechanisms to monitor effectiveness and drive continuous improvement Analyse operational data and process performance metrics to identify improvement opportunities, root causes, and automation use cases Design and implement control frameworks that support regulatory compliance, audit readiness, risk mitigation, and issue remediation Drive organisational adoption of process excellence methodologies, documentation standards, and continuous improvement practices through coaching, training, and stakeholder engagement Represent Business Process Transformation within governance forums and leadership discussions, influencing strategic decisions and prioritisation Promote innovation and digitalisation by identifying opportunities to leverage technology, automation, and advanced analytics to improve business processes

About

the Team The Business Process Transformation team is responsible for transforming the quote to cash processes to efficiency and effectiveness of the ratings workflow. We contribute to business growth by digitalizing the quote to cash workflow, improving the sales processes and enhancing customer engagement. By joining our team, you will be part of a fast paced team working on digital transformation and AI innovation Moody’s is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status, sexual orientation, gender expression, gender identity or any other characteristic protected by law. Candidates for Moody's Corporation may be asked to disclose securities holdings pursuant to Moody’s Policy for Securities Trading and the

requirements of the position. Employment is contingent upon compliance with the Policy, including remediation of positions in those holdings as necessary.

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