About the role
Company Overview: TENEX is an AI-native, automation-first, built-for-scale Managed Detection and Response (MDR) provider. We are a force multiplier for defenders, helping organizations enhance their cybersecurity posture through advanced threat detection, rapid response, and continuous protection. Our team is composed of industry experts with deep experience in cybersecurity, automation and AI-driven solutions. Backed by leading investors, we are rapidly growing and seeking top talent to join our mission of revolutionizing the AI-Native MDR landscape. We’re a fast growing startup backed by industry experts and top tier investors led by Crosspoint Capital Partners and also backed by Shield Capital, DTCP (formerly Deutsche Telekom Capital Partners), Deepwork Capital, and the Florida Opportunity Fund. Seed round led by Andreessen Horowitz (a16z). As an early employee, you’ll play a meaningful role in defining and building our culture. Get in on the ground floor. We’re a small but well-funded team that just raised a substantial round – joining now comes with limited risk and unlimited upside. Culture is one of the most important things at TENEX.AI —explore our culture deck at culture.tenex.ai to witness how we embody it, prioritizing the irreplaceable collaboration and community of in-person work. This role will be 5 days onsite in our Overland Park, KS location. You are the first face of TENEX. Every employee, candidate, and customer who walks through our Overland Park door starts their day with you – and you set the tone. Beyond the front desk, you own the details that keep the office running: building maintenance, meals, meetings, and assisting with events as needed. We put the customer first in everything we do, and inside these walls, your customers are Tenex'ers and their guests. No task is beneath you, no detail escapes you, and when you see a problem, you own it and fix it.
What You'll Do Reception & Front Desk Be the first point of contact for the Overland Park office – greet employees, candidates, customers, and guests like they matter, because they do. Manage visitor check-in and get guests connected with their hosts fast. Prepare the front office meeting room for new hire arrivals and set it up for People Operations' day-one sessions. Receive, sort, and distribute mail, packages, and deliveries; coordinate outbound shipments. Keep the reception area, conference rooms, and common spaces sharp and ready at all times. Office Operations & Facilities Own day-to-day office operations – a clean, safe, efficient workspace is the baseline, not the goal. Manage building maintenance vendor relationships, driving service and repairs through to done. Manage office inventories: food, beverages, snacks and office supplies Ensure our kitchen is always stocked & presentable Handle weekly lunch schedules and catering orders – because free lunch is how we cross-pollinate ideas and drive progress. Spot facilities issues before anyone else does; if it's broken, you're already on it. Meetings, Events & Team Experience Own logistics for onsite meetings and team gatherings – scheduling, setup, catering, day-of execution. Support offsite and visitor logistics for leadership and customer meetings, if requested. Partner with People Operations on programs that make the office a place people want to be. Raise your hand – jump in and support the People Operations team when they need backup. What You'll Bring Required 2+ years in a receptionist, office coordinator, administrative, or hospitality role. A warm, service-first presence with strong interpersonal and written/verbal communication skills. Exceptional organization and a consistent sense of urgency – hours and minutes count, not days and weeks. Extreme ownership: you don't make excuses, you figure out a way to win. Proficiency with common workplace tools (Google Workspace) and a disposition toward learning – if there's a better way to do it, you find it. Ability to work onsite five days per week and handle occasional lifting (deliveries, supplies, event setup - up to 50 lbs).