Deployment Engineer - Northeast

requirements. Communicate with customers to ensure that all of their needs are understood and addressed Collaborate with various internal departments to ensure that they fulfill all customer requests Resolve complaints and keeping track of all processes that pertain to the client’s needs Act as the customer’s representative to ensure that their demands are met with a focus on improving the customer experience Track and manage all implementation projects with our large enterprise customers for successful delivery of technology and services. Develop and maintain deployment and installation documentation, and documenting Standard Operating Procedures for the customer to ensure proper usage and value out of deployment. Quantify product feedback and briefing executives to drive software and hardware engineering to better fit our customers needs Build customer loyalty through proactive support and account management Build scalable processes for installation of cloud connected devices on Enterprise grade secure networks What makes you a good fit: 3+ years experience supporting cloud connected devices Experience with WiFi networking required Familiarity with cloud applications Familiarity with Linux OS Familiarity with mechanical / robotic systems Ability to travel 75% of the time Ability to acquire Part 107 certificate

Nice to have: Experience in areas such as Mapping, Surveying, Photogrammetry in the Utilities or Public Safety industries. Basic software development knowledge (scripting) Knowledge in IP networking & troubleshooting Working knowledge of REST APIs and experience working with customers to implement and test integrations (basic scripting, testing, documentation) Cloud Certifications Degrees in Computer Science, GIS, Engineering, Geography, etc.

Compensation: At Skydio, our

compensation packages for regular, full-time employees include competitive base salaries, equity in the form of stock options, and comprehensive

benefits packages.

Compensation will vary based on factors, including skill level, proficiencies, transferable knowledge, and experience. Relocation assistance may also be provided for eligible roles. The annual base salary range for this position is $115,000 - $135,000*. Fundamentally, we believe that equity is the key to long-term financial growth, and we ensure all regular, full-time employees have the opportunity to significantly benefit from the company's success. Regular, full-time employees are eligible to enroll in the Company’s group health insurance plans. Regular, full-time employees are eligible to receive the following

benefits: Paid vacation time, sick leave, holiday pay and 401K savings plan. This position and all associated

benefits are subject to applicable federal, state, and local laws, as well as the Company’s policies and eligibility criteria. *

Compensation for certain positions may vary based on the position’s location. #LI-WM1 At Skydio we believe that diversity drives innovation. We have created a multidisciplinary environment that embraces the power of diverse perspectives to create elegant solutions for complex problems. We are committed to growing our network of people, programs, and resources to nurture an inclusive culture. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or other characteristics protected by federal, state or local anti-discrimination laws. For positions located in the United States of America, Skydio, Inc. uses E-Verify to confirm employment eligibility. To learn more about E-Verify, including your rights and

responsibilities, please visit https://www.e-verify.gov/

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