Consultant (Gurgaon, IN)

Responsibilities: Monitor merchant accounts on a daily basis, reviewing transaction volumes, patterns, and behavior for any signs of risk or policy violations. Review and action alerts generated by our risk monitoring systems; prioritizing cases based on severity. Investigate flagged merchants by analyzing transaction data, reviewing business details, and checking for red flags such as unusual spikes, high chargebacks, or suspicious activity. Escalate complex or high-risk cases to senior analysts with a well-documented summary of findings. Track and record chargeback and dispute trends, highlighting merchants that show consistent issues. Maintain accurate and up-to-date case notes and documentation for every review conducted. Produce regular reports on merchant portfolio health and share key observations with

the team. Support senior team members on ad hoc risk projects and merchant reviews as needed.

Requirements: 0–2 years of experience in risk, fraud, banking operations, or a related analytical role. Strong attention to detail — you catch things others might miss. Comfort working with data and drawing basic conclusions from it. Proficiency in Excel (filtering, pivot tables, basic formulas). Good written communication skills — your case notes and reports need to be clear and concise. A structured, organized approach to managing multiple tasks at once. Apply now » Find similar jobs: . Copyright 2025 PayU. All rights reserved / Privacy / Terms of use × Cookie Consent Manager When you visit any website, it may store or retrieve information on your browser, mostly in the form of cookies. Because we respect your right to privacy, you can choose not to allow some types of cookies. However, blocking some types of cookies may impact your experience of the site and the services we are able to offer. Required Cookies These cookies are required to use this website and can't be turned off. Required Cookies Show More Details Required Cookies Provider Description Enabled SAP as service provider We use the following session cookies, which are all required to enable the website to function: "route" is used for session stickiness "careerSiteCompanyId" is used to send the request to the correct data centre "JSESSIONID" is placed on the visitor's device during the session so the server can identify the visitor "Load balancer cookie" (actual cookie name may vary) prevents a visitor from bouncing from one instance to another Cookies from provider SAPasserviceprovider are required and cannot be turned off Confirm My Choices Reject All Cookies Accept All Cookies

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